Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate housekeeping operations and ensure exceptional guest experiences.
- Company: The Savoy, an iconic British luxury hotel with a rich history.
- Benefits: Competitive salary, generous holiday, wellness perks, and exclusive discounts.
- Why this job: Join a prestigious team and create unforgettable memories for guests.
- Qualifications: Strong communication skills, organisational abilities, and a keen eye for detail.
- Other info: Flexible shifts and excellent career development opportunities await you.
The predicted salary is between 36643 - 40910 £ per year.
The Savoy is one of the world's most iconic hotels, blending rich history with innovation and creating special memories for guests through outstanding service excellence.
Your purpose will be to provide an extraordinary and seamless guest experience whilst communicating with all teams and ensuring a high attention to detail. A strong level of initiative and team spirit is essential in this role.
You Will Be Accountable For:- Handle all internal and external calls to housekeeping and distribute information efficiently through full utilisation and monitoring of Opera, REX and RSM.
- Work on a rotational basis – morning, evening and weekends.
- Set teams up for success through undertaking of schedules, task lists, guest preparation and other administration tasks.
- Support the leadership and cover supervisory support.
- Oversee staffing levels, timesheets, holiday requests, sickness.
- Deal with all telephone calls and requests.
- Keep close communication with Front Office.
- Liaise with Front Office reception regarding the position of rooms.
- Liaise with the Floor Housekeepers.
- Deal with Contractors.
- Perform general office duties.
- Prepare all arrival and in-house guest requirements.
- Assist in any duty required for the smooth running of the department.
- Record Lost & Found and deal with inquiries.
- Carry out floor supervisor duties when required.
- Comply with any reasonable requests by the Supervisor and Hotel Management.
- Ensure all internal and external calls are handled according to our service standards.
- Maintain clear communication channels and methods with all other departments to facilitate complete guest service.
- Coordinate housekeeping and rooms to ensure the smooth running of daily operations.
- Initiate, develop and maintain excellent service standards with a consistent focus on the guest experience.
- Excellent communication skills, both verbal and written, with the ability to communicate effectively with people of all levels.
- Proven organizational skills and able to work independently.
- Enthusiastic and positive with the ability to build trusting relationships.
- Ability to multi-task and problem-solve in a fast-paced environment.
- Keen eye for detail.
- Flexibility to work different shifts - mornings, evenings and weekends.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?- Competitive salary, pension, and life assurance.
- 31–33 days of holiday (including public holidays).
- Cashback for wellbeing/healthcare expenses & Perkbox.
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Free stay at The Savoy after probation.
- Colleague restaurant, interfaith prayer room and wellness room.
- Laundry services for all colleagues.
- Gym access, cycle-to-work scheme and Virgin Active membership discount.
- Season ticket loan for commuting.
- Employee assistance program.
- English classes, optician reimbursements, and local discounts for F&B and retail.
Housekeeping Coordinator employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Coordinator
✨Tip Number 1
Get to know the hotel! Research The Savoy's history and values. When you walk into that interview, show us you understand what makes this iconic place tick. It’ll help you connect with the team and demonstrate your passion for delivering outstanding service.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Coordinator, you'll need to liaise with various departments. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle those calls like a pro.
✨Tip Number 3
Show off your organisational skills! Prepare a mock schedule or task list to demonstrate how you’d set teams up for success. This will not only impress us but also give you a chance to showcase your attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our amazing team at The Savoy.
We think you need these skills to ace Housekeeping Coordinator
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating extraordinary guest experiences and being part of a legendary team like ours at The Savoy.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Housekeeping Coordinator role. We appreciate attention to detail, so show us how you can contribute to our five-star service!
Be Clear and Concise: Keep your application straightforward and to the point. We value clear communication, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications and enthusiasm quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at The Savoy. Don’t miss out!
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Know Your Stuff
Before the interview, make sure you research The Savoy and its values. Understand their commitment to outstanding service excellence and how they blend history with innovation. This will help you align your answers with what they’re looking for.
✨Show Off Your Communication Skills
As a Housekeeping Coordinator, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. Be ready to demonstrate your verbal and written skills during the interview.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Think of specific instances where you successfully managed schedules or multitasked in a busy environment. Share these stories to showcase your capability to handle the responsibilities of the position.
✨Emphasise Team Spirit
The Savoy values a collaborative culture, so be prepared to discuss how you work well in teams. Share experiences where you supported colleagues or contributed to a positive team dynamic, showing that you can thrive in their colleague-centric environment.