General Manager- ibis London Luton Airport

Company Description

A new opportunity has arisen at our ibis London Luton Airport hotel for a General Manager. Part of the Leopard Hotel portfolio, this hotel has 162 rooms and is located in a prime spot, 10 minutes away from Luton Town Centre and a few minutes walk from the airport itself.

Due to the fantastic location, guests of this hotel come for both business and leisure. The General Manager will lead this property, managing its varying guest needs and expectations.

If you are a passionate, commercial, and forward-thinking General Manager capable of leading a diverse, multi-skilled, and hands-on team, then this role might be for you.

Job Description

General Manager

Be an ambassador of the brand and the property. Your leadership, strong interpersonal skills, and strategic vision will drive an engaged team, guest satisfaction, and maximized operating results. Bring your strong commercial and business acumen, and tenacity to drive the top line, exceed targets, and position the property in the marketplace (luxury, premium, midscale, economy).

You will be responsible for:

1. Leading the overall management and strategic direction of the property, supporting all departments in achieving operational targets.
2. Maximizing profitability and managing financials.
3. Ensuring full compliance with operating controls and legislation.
4. Actively participating in recruitment to select the best fit for each position.
5. Championing employee engagement and promoting a collaborative and inclusive environment.
6. Developing relationships within the local community.
7. Maintaining product and service quality standards to exceed guest expectations.
8. Promoting the brand and ensuring all brand standards are consistently met.

Qualifications

Your experience and skills include:

• Previous leadership experience within a similar hotel brand or business.
• Passion for growth and development of self and others.
• Strong collaborator with relationship-building skills.
• Strategic, creative, and effective communicator.
• A proven leader who can inspire others.
• Strong business acumen with success in driving commercial performance and delivering KPIs.

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