Events Manager

Company Description

Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor, providing the international business community with space for up to 3000 delegates across 33 meeting rooms and accommodating both business and leisure guests in one of our 630 bedrooms.

Job Description

The Events Manager is responsible for supervising and participating in the banquet operation and servicing the banqueting functions held in the banqueting rooms, exhibition center, and other designated areas. The Events Manager will be responsible for attaining budgeted revenues and for the overall supervision of the banqueting staff, ensuring that all duties are carried out in accordance with Novotel standards and legal requirements.

Responsibilities include:

• Presenting a professional, friendly, and efficient impression of the Hotel at all times.
• Establishing a good working relationship with guests, visitors, and colleagues, creating a team that works well together and with other departments.
• Being fully conversant with all facilities and services of the Novotel London West.
• Ensuring continuity and quality of service and product, reviewing and updating service methods and products to maintain our competitive edge.
• Ensuring that sufficient equipment, china, glass, and cutlery are available to cope with banqueting demands.
• Recording the cost of casual labour, flowers, equipment, rental, commission, and other expenses to approve all monthly invoices.
• Supervising all VIP functions.
• Directly supervising all MICE staff; controlling staff rotas and monitoring shifts to ensure adequate staffing levels are maintained for business demands.

Qualifications:

• Previous work experience as an Events Manager in a 4* – 5* hotel.
• Excellent communication, presentation, and interpersonal skills.
• Proven commercial acumen through previous roles.
• Fluent in English – spoken and written.

Additional Information:

• Free night stays in our UK hotels (T&C Applies).
• Discounted hotel rates worldwide in Accor Hotels.
• Continuous learning and development with our Accor Academy.
• Support for your wellbeing in your professional and personal lives.
• Opportunities to grow your experience across 5000 hotels in over 100 countries.
• Participation in initiatives to build a more inclusive and sustainable world.
• And many more benefits and perks.

Our objective is simple: make you grow and give you the spark to unleash your personality.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, ensuring that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.

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