Fairmont Southampton in Bermuda is seeking a Director of Front Office to lead the Front Office and Guest Services teams, delivering exceptional service and memorable guest experiences. The role focuses on strategic leadership, daily desk operations, guest satisfaction metrics, and collaboration with Revenue, Rooms, and Guest Services.
A university degree in Hospitality or Business is preferred, with extensive luxury hotel experience and proficiency in Opera PMS.
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Luxury Front Office Director: Guest Experience Leader in Southampton employer: Fairmont Hotels and Resorts
Fairmont Hotels and Resorts is an outstanding employer, offering a vibrant work culture that prioritises excellence in service and guest experience. Located in the heart of London, employees benefit from comprehensive training and growth opportunities within the luxury hospitality sector, alongside a commitment to employee well-being and a supportive team environment that celebrates individuality and creativity.
Contact Details:
Fairmont Hotels and Resorts Recruitment Team
