Fairmont Southampton seeks a Welcome Ambassador Supervisor to lead the Welcome Ambassador team and oversee day-to-day operations of guest arrivals, departures, lobby flow, and front drive. You will embody the property’s stories, ensuring first impressions reflect the resort’s charm and history.
Reporting to the Guest Service Manager, you will develop staff, manage peak period check-ins, and collaborate with housekeeping, security and other departments to ensure seamless guest journeys.
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Guest Experience Supervisor - Luxury Welcome Ambassadors in Southampton employer: Fairmont Hotels and Resorts
Fairmont Hotels and Resorts is an outstanding employer, offering a vibrant work culture that prioritises excellence in service and guest experience. Located in the heart of London, employees benefit from comprehensive training and growth opportunities within the luxury hospitality sector, alongside a commitment to employee well-being and a supportive team environment that celebrates individuality and creativity.
Contact Details:
Fairmont Hotels and Resorts Recruitment Team
