Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver unforgettable 5-star service and assist guests with menu choices.
- Company: Join The Savoy, an iconic hotel known for luxury and excellence in hospitality.
- Benefits: Enjoy competitive salary, generous holiday, exclusive discounts, and wellness perks.
- Why this job: Be part of a legendary team, enhance your skills, and create memorable experiences.
- Qualifications: 1-2 years in luxury hospitality, passion for service, and excellent communication skills required.
- Other info: Flexible roles with opportunities for growth and development in a dynamic environment.
The predicted salary is between 28000 - 38000 £ per year.
Company Description
The Savoy, a Fairmont Managed Hotel, is one of the world’s most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders, and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five-star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.
Job Description
Job Title: Host
Department: Food & Beverage All-day-dining: Gallery
Inspired and supported by: Restaurant General Manager
Salary: £33,750 including service charge
You will be accountable for:
- Delivering a memorable and professional Forbes 5-star service experience in our outlets, across all our F&B outlets
- Advising guests through enthusiastically sharing your knowledge about our F&B offerings
- Delivering on all standards, policies, and procedures to create memorable luxury guest experiences
- Maintaining a professional, smart, and neatly groomed 5-star appearance
Your key responsibilities & contribution will be:
- Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team
- Assisting guests regarding menu choices in an informative and enthusiastic way
- Taking reservations with all required details in a welcoming and friendly manner
- Boosting our revenue through upselling and other creative initiatives
- Sharing knowledge of offerings, promotions, preparation, general hotel knowledge, and Savoy stories
- Following all health & safety policies when handling food and beverage
- Carrying out administrative duties, including printing menus and managing stationary requisitions
Qualifications
What you will need to do this role:
Essential:
- 1-2 years serving or hosting experience in a luxury hospitality environment
- Passion for and understanding of 5-star hospitality and what it takes to deliver it
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
- Quick thinking, resourceful, and able to solve problems ‘in the moment’
- Ability to always remain calm and courteous
- Ability to work well under pressure in a fast-paced and changing environment
- Able to work collaboratively as part of a team
- Willing to work in rotating shifts including weekends and public holidays
- Excellent knowledge of spoken and written English
Desirable:
- Basic knowledge of a POS System
- Basic knowledge of OpenTable
- Industry-related certifications (i.e. WSET)
- Basic knowledge of a PMS system (Opera)
Please note: We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What’s in it for you?
- Competitive salary, pension, and life assurance
- 31-33 days of holiday (including public holidays)
- Cashback for wellbeing/healthcare expenses & Perkbox
- Exclusive discounts:
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Free stay at The Savoy after probation
- Colleague restaurant, interfaith prayer room, and wellness room
- Laundry services for all colleagues
- Gym access, cycle-to-work scheme, and Virgin Active membership discount
- Season ticket loan for commuting
- Employee assistance program
- English classes, optician reimbursements, and local discounts for F&B and retail
#J-18808-Ljbffr
All Day Dining Host, The Savoy Hotel employer: Fairmont Hotels and Resorts
Contact Detail:
Fairmont Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land All Day Dining Host, The Savoy Hotel
✨Tip Number 1
Familiarize yourself with the history and unique offerings of The Savoy. Being able to share interesting stories and details about the hotel will not only impress your interviewers but also demonstrate your passion for the role.
✨Tip Number 2
Practice your upselling techniques! Think of creative ways to enhance the guest experience through recommendations. This skill is crucial in a luxury environment like The Savoy, where personalized service is key.
✨Tip Number 3
Showcase your ability to remain calm under pressure. Prepare examples from your past experiences where you successfully handled challenging situations in a fast-paced environment, as this is essential for the role.
✨Tip Number 4
Highlight your teamwork skills during the interview. The Savoy values collaboration, so be ready to discuss how you've worked effectively with others to create memorable guest experiences.
We think you need these skills to ace All Day Dining Host, The Savoy Hotel
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the All Day Dining Host position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in luxury hospitality. Emphasize any previous roles where you delivered exceptional service, managed reservations, or worked in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for 5-star hospitality. Share specific examples of how you've created memorable guest experiences and your ability to work collaboratively in a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Ensure there are no spelling or grammatical errors, and that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Fairmont Hotels and Resorts
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion for delivering exceptional service and how you understand what it takes to create a memorable guest experience.
✨Demonstrate Your Knowledge of the Savoy
Research The Savoy Hotel's history, its reputation, and its offerings. Being able to discuss the hotel's legacy and what makes it unique will show your genuine interest in the position and the establishment.
✨Highlight Your Teamwork Skills
Since the role emphasizes collaboration, be prepared to share examples of how you've successfully worked as part of a team in previous roles. Discuss how you contribute to a positive team environment and support your colleagues.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to think quickly or resolve a guest's issue, and explain how you managed those situations effectively.
