Luxury Hotel Reservations Specialist

Luxury Hotel Reservations Specialist

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional guest service by handling reservations and queries with professionalism.
  • Company: Fairmont Windsor Park, a luxury hotel in a beautiful countryside setting.
  • Benefits: Gain experience in a five-star environment with opportunities for professional growth.
  • Other info: Upskill in industry-leading systems like Opera PMS and Marsh.
  • Why this job: Join a team dedicated to hospitality excellence and create memorable guest experiences.
  • Qualifications: Prior luxury hotel experience is a plus; strong communication skills are essential.

The predicted salary is between 25000 - 30000 Β£ per year.

Fairmont Windsor Park in Englefield Green, United Kingdom, is seeking a Reservation Agent to deliver warm, professional guest service, handling reservations, answering queries, and entering data in our central system. You will help maximise room occupancy, maintain accuracy, and upskill in Opera PMS and Marsh systems; prior luxury-hotel experience is a real advantage. Joining our team means supporting a five-star experience in a stunning countryside setting with a focus on hospitality excellence.

Luxury Hotel Reservations Specialist employer: Fairmont-693816e0

Fairmont Windsor Park is an exceptional employer, offering a vibrant work culture where creativity and passion for hospitality thrive. As a 5-star hotel, we provide our mixologists with unique opportunities for professional growth, alongside attractive benefits such as on-site meals, parking, and employee recognition programmes, all set in a stunning country location that enhances the overall experience of both staff and guests.

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Contact Details:

Fairmont-693816e0 Recruitment Team

We think you need these skills to ace Luxury Hotel Reservations Specialist

Guest Service
Reservation Management
Data Entry
Opera PMS
Marsh Systems
Room Occupancy Maximisation
Attention to Detail