Fairlo seeks a UK Customer Support Specialist to establish and own the early UK customer operations. You will shape how Fairlo engages with UK customers, building processes, templates and judgements that align with our transparency and flexibility ethos.
As a founding UK team member, you will work with our Sweden-based CS group and UK colleagues, leveraging AI tools to draft responses, triage inquiries and automate repetitive tasks while delivering best-in-class service.
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Founding UK AI-First Customer Experience Specialist employer: Fairlo
Fairlo is an exceptional employer, offering a unique opportunity to be the founding Customer Support Specialist in the UK, where you can shape the future of customer service in a company dedicated to transparency and respect. With a supportive team and a culture that values innovation, you'll enjoy a varied role that fosters personal growth and allows you to make a significant impact on customer experiences. Join us in creating a fairer financial landscape while working in a dynamic environment that encourages the use of AI tools and continuous learning.