Contract: Permanent – Full-Time 42.5h per week (including paid breaks)
Scope: Supporting the Centre Director by undertaking the full range of administrative and reception duties to support the safe, effective running of the Home.
Salary: £31,000 per annum
Benefits: Company pension scheme
20 days annual leave
Free meals when on shift
Onsite parking
Duties & Responsibilities:
- To act as the first point of contact and to all visitors to the Home ensuring a warm and friendly welcome to the Home. Ensuring reception area is kept clean and tidy and no confidential material is left on display/ unattended.
- Ensuring incoming calls are answered in a timely manner, such calls are then redirected to the correct department, or messages are taken and forwarded to the intended recipient without delay. Calls to the home, (either by phone or in person) relating to potential admissions/ enquiries should be forwarded to the Centre Director immediately
- Directing incoming mail and parcels to the named individual in line with the External Mail policy. Collecting and arranging postage of external mail. Managing the internal mail system in line with the Internal Mail policy.
- Under the direction of the Centre Director arrange meetings, (internal and external) room bookings (including conference calls), including assisting in the coordination of staff meetings and staff appointments. This includes taking minutes and distributing following sign off and authorisation from the meeting facilitator.
- Arranging couriers, transport bookings for Patients and Staff as requested by the Home’s Senior Management Team.
- Monitor levels of stationery stock and order as required in line with policy.
- Manage the Uniform stock and issue uniforms to staff in line with policy including managing staff locker keys and assist in the production of staff ID badges.
- General filing duties including patient records, staff records, training records, certificates, supervision documents etc.
Person Specification:
- Exposure and work history in a Health and Social Care Setting
- Experience of working within a similar busy reception/ administrative role
- Demonstrates effective communication, in multiple forms
- Works constructively as part of a team and understands their roles and responsibilities in respect of this
- Excellent communication, interpersonal skills.
- Good IT skills, and proficient in Microsoft Office (word, excel and PowerPoint)
Location: This role requires attending our Fairlie House - West Norwood and occasional travel to the other sites when required
Fairlie Healthcare Group is a leading provider of high-quality care which was established in 1999. We specialise in caring for adults with neurological conditions, as well as patients with tracheostomies, and who require ventilator support. Please check our website: https://fairliehealthcare.co.uk
The successful candidate will be required to undertake a DBS check.
Senior Administrator FTC 6months employer: Fairlie Healthcare group
Fairlie Healthcare Group is an exceptional employer located in the vibrant area of West Norwood, London, offering a supportive work culture that prioritises employee well-being and professional development. As a Neuro Clinical Services Manager, you will have the opportunity to lead a dedicated team in delivering high-quality care, with access to ongoing training and growth opportunities within a dynamic healthcare environment. Join us to make a meaningful impact in the lives of our patients while enjoying a competitive salary and a collaborative workplace.
