At a Glance
- Tasks: Manage rent accounts, resolve arrears, and provide tailored support to residents.
- Company: Join a friendly team in Aylesbury focused on supporting residents during critical moments.
- Benefits: Enjoy hybrid working and a fixed-term contract until 31-Dec-2027.
- Other info: Full-time position with opportunities for direct resident interaction.
- Why this job: This role offers the chance to make a real difference in residents' lives.
- Qualifications: Strong judgement, resilience, and communication skills are essential for success.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to announce that we are recruiting for a fantastic Rent Advisor to join our friendly team. If you thrive in a bustling environment, love keeping things organised, and enjoy interacting with people, this role could be the perfect fit for you!
About the role: This is a rewarding opportunity to support residents at critical moments, helping them sustain their tenancies while protecting vital income for essential services. As a Rent Advisor, you will manage rent accounts, working directly with residents to resolve arrears, agree repayment plans and provide practical, empathetic support tailored to individual circumstances.
You will take ownership of your cases from end to end, including preparing legal action, attending court and evictions, and visiting residents in their homes when needed. This is a varied, people-focused role where strong judgement, resilience and communication skills are key to achieving the right outcomes.
Rent Advisor employer: Fairhive Homes
Located in Aylesbury, this organisation is dedicated to helping residents sustain their tenancies. The team values empathy and practical support, ensuring vital income for essential services. Enjoy a hybrid working model that promotes work-life balance.
