At a Glance
- Tasks: Manage service charge accounts and ensure accurate calculations for our properties.
- Company: Join Fairhive Homes, a non-profit housing association dedicated to community well-being.
- Benefits: Enjoy flexible working, health cash plan, and career development opportunities.
- Other info: Be part of a diverse team that values inclusivity and creativity.
- Why this job: Make a real difference in the community while developing your skills in a supportive environment.
- Qualifications: Organised, numerate, and confident with data; experience in service charge accounting is a plus.
Aylesbury – Hybrid Working
£37,080 per annum
Permanent, Full Time
We’re excited to announce that we’re recruiting for a fantastic Service Charge Officer to join our friendly team. If you thrive in a bustling environment, love keeping things organised, and enjoy interacting with people, this role could be the perfect fit for you!
About the role:
As our Service Charge Officer, you will be responsible for managing service charge accounts across our properties. This role is key to ensuring charges are calculated accurately, recorded correctly and delivered clearly to our customers. You’ll prepare annual service charge budgets and final accounts, issue customer demands and maintain accurate records. You’ll also ensure all charges are compliant with leases and policies, with clear audit trails in place, and support external audits when required. Working with colleagues, residents and contractors, you’ll help provide reliable data for new properties and keep systems up to date. You’ll also review processes and suggest improvements, helping us deliver a more efficient and transparent service.
About You:
We’re looking for someone who is organised, numerate and confident working with data. You’ll have good IT skills, strong attention to detail and be able to communicate clearly, even when dealing with more complex information. Experience in service charge accounting is desired, but not essential.
We’re a friendly bunch who value collaboration and creativity, and we believe that a positive, supportive culture is key to our success. If you have previous relevant experience and a genuine passion for helping others, we want to hear from you!
About us:
At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life.” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.
Benefits:
In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our commitment to you:
We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for. We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Cafés, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!
Ready to Apply?
We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!
The closing date for applications will be 8th July 2026, but we might close it early if we find the right person before this date.
Service Charge Officer in Aylesbury employer: Fairhive Homes
At Fairhive Homes, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and creativity. Our commitment to employee wellbeing is reflected in our flexible working conditions and health cash plan, ensuring you can thrive both personally and professionally. Join us in making a meaningful impact in the community while enjoying opportunities for career development in a mission-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Officer in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their mission and values, and think about how your skills align with what they’re looking for. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Service Charge Officer in Aylesbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Service Charge Officer role. We want to see how you can contribute to our mission of providing quality housing and supporting our community.
Show Off Your Organisational Skills:Since this role is all about keeping things organised, don’t forget to showcase your organisational skills in your application. Share examples of how you've managed data or projects effectively in the past – we love a good success story!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when dealing with complex information. Make it easy for us to see why you’re the right fit for the team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and culture!
How to prepare for a job interview at Fairhive Homes
✨Know Your Numbers
As a Service Charge Officer, you'll be dealing with service charge accounts and budgets. Brush up on your numerical skills and be prepared to discuss how you would approach budgeting and financial record-keeping. Familiarise yourself with common accounting terms and practices to show you're ready for the role.
✨Showcase Your Organisational Skills
This role requires strong organisational abilities. Think of examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to explain how you keep things organised and ensure accuracy in your work, especially when it comes to maintaining records and compliance.
✨Communicate Clearly
You'll need to communicate complex information clearly to colleagues and customers. Practice explaining intricate concepts in simple terms. During the interview, demonstrate your ability to break down complicated data into understandable pieces, which is crucial for this position.
✨Emphasise Team Collaboration
Fairhive Homes values collaboration, so be prepared to discuss how you work well in a team. Share specific examples of how you've contributed to team success in previous roles, and express your enthusiasm for working with others to improve processes and deliver excellent service.
