At a Glance
- Tasks: Lead a team to deliver high-quality repairs and improve community housing services.
- Company: Fairhive Homes, a non-profit dedicated to affordable housing and thriving communities.
- Benefits: Competitive salary, health cash plan, flexible working, and career development opportunities.
- Other info: Join a diverse, inclusive team that values your unique contributions.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Degree or technical experience in building surveying and strong management skills.
Are you looking for an exciting opportunity to make a difference in the housing community? We are looking for a skilled and motivated Operations Business Manager - Repairs to join our Operations (Property) team and to help us achieve our social mission.
About the role… Within the role you will ensure the delivery of a high-performing, cost-effective service that meets all legal, regulatory and statutory requirements. You’ll oversee performance monitoring, drive service improvements, and manage both in-house operatives and external contractors to ensure work meets our standards. You’ll be responsible for inspections, budgeting, compliance and resolving customer complaints, ensuring lessons learned drive continuous improvement. You’ll also take part in the out-of-hours rota, ensuring urgent issues are handled efficiently.
A strong focus on Health & Safety is essential, and you’ll work in line with Fairhive policies, particularly those relating to Responsive Repairs, Voids Maintenance and the Asset Management Framework. This is a great opportunity for an experienced leader who can deliver high standards, motivate teams and ensure a responsive, customer-focused service.
About you We’re looking for someone with:
- A degree, or technical experience, built on through substantial experience in a variety of settings
- An HND in Building Surveying or equivalent
- Experience of repairs within a social housing environment
- Experience of managing trade operatives within a repairs team
- Strong verbal and written communication skills
- Excellent organisational, time management, administrative and prioritisation skills
At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life”. This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.
We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'
In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.
We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our commitment to you We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.
We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!
Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!
The closing date for applications will be 21st April 2026 but we might close it early if we find the right person before this date.
Operations Business Manager - Repairs in Aylesbury employer: Fairhive Homes
At Fairhive Homes, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. As a Senior Resident Liaison and Decant Officer, you will have the opportunity to make a meaningful impact in the housing community while enjoying flexible working conditions, comprehensive wellbeing benefits, and a strong commitment to employee growth and development. Join us in our mission to create thriving communities where everyone feels at home, and be part of a team that values your unique contributions and perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Business Manager - Repairs in Aylesbury
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Business Manager - Repairs at Fairhive Homes!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Fairhive Homes or be willing to refer you for that Operations Business Manager - Repairs position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Fairhive Homes who’s on the lookout for their next Operations Business Manager - Repairs star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Business Manager - Repairs role at Fairhive Homes!
We think you need these skills to ace Operations Business Manager - Repairs in Aylesbury
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Fairhive Homes. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Fairhive Homes
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Fairhive Homes. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
