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- Tasks: Lead and develop a team to deliver high-quality neighbourhood management and ASB services.
- Company: Fairhive Homes, a non-profit housing association dedicated to community support.
- Benefits: Competitive salary, meaningful work, and the chance to inspire change in your community.
- Why this job: Make a real impact in housing while leading a passionate team.
- Qualifications: Degree or relevant experience, team leadership skills, and knowledge of housing legislation.
- Other info: Join a friendly team committed to fostering thriving communities.
The predicted salary is between 36800 - 52400 £ per year.
Are you a great people manager looking for your next opportunity? At Fairhive, we are excited to welcome an enthusiastic and dynamic Neighbourhood Team Leader on a 2 year Fixed Term Contract to our Housing team! If you thrive on leading people and want to make a meaningful impact in the housing community, this might just be the perfect opportunity for you!
About the role
As a Neighbourhood Team Leader, you will lead and develop the team to deliver a proactive, responsive, and high-quality neighbourhood management and ASB service. You will ensure customers receive excellent service, with strong performance and high satisfaction at the heart of everything we do. You will be responsible for supporting and sustaining tenancies, ensuring tenancy conditions are upheld, and addressing all tenancy-related matters such as ASB, permissions, successions, property condition, safeguarding concerns, occupancy issues, and potential tenancy fraud. All actions will be taken in line with our established policies and procedures.
In this role, you'll have the chance to inspire and develop your team whilst working on projects that really make a difference. You'll work with a friendly team to develop new ideas to strengthen our values and vision for the future.
Our ideal candidate will have:
- A degree, a relevant professional qualification, or equivalent experience in a similar role
- Experience of leading and managing a team
- Good knowledge of housing / ASB legislation
- Strong verbal and written communication skills with the confidence to communicate across all levels of the business
- Strong organisational, time management, administrative and prioritisation skills
- Good IT skills
- A commitment to the promotion of equality and diversity in service delivery.
About us
At Fairhive Homes, we are driven by a simple yet powerful vision: Homes for Living, Communities for Life. This isn't just what we do; it's what we strive for every day. As a non-profit housing association, we are dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we're here to make that vision a reality.
Neighbourhood Team Leader - 2 year Fixed Term Contract in Aylesbury employer: Fairhive Homes
Contact Detail:
Fairhive Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Team Leader - 2 year Fixed Term Contract in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Fairhive's values and recent projects. Show us how your experience aligns with our mission of creating thriving communities. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your communication skills! As a Neighbourhood Team Leader, you'll need to convey ideas clearly and confidently. Consider mock interviews with friends or family to polish your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Fairhive!
We think you need these skills to ace Neighbourhood Team Leader - 2 year Fixed Term Contract in Aylesbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the housing community and leading a team effectively.
Tailor Your CV: Make sure your CV is tailored to the Neighbourhood Team Leader position. Highlight your relevant experience and skills that match the job description, especially your leadership and housing knowledge.
Be Clear and Concise: Keep your written application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Fairhive.
How to prepare for a job interview at Fairhive Homes
✨Know Your Stuff
Make sure you brush up on housing and ASB legislation before the interview. Being able to discuss relevant laws and how they apply to the role will show that you're serious about the position and understand the challenges involved.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your capability as a Neighbourhood Team Leader and your commitment to developing others.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since strong verbal and written communication skills are essential for this role, consider doing mock interviews with a friend to refine your delivery and ensure you can convey your ideas effectively.
✨Align with Their Values
Familiarise yourself with Fairhive's mission and values. Be ready to discuss how your personal values align with theirs, especially regarding community support and equality. Showing that you share their vision will make you a more attractive candidate.