At a Glance
- Tasks: Manage service charge accounts and ensure accurate calculations for our properties.
- Company: Join Fairhive Homes, a non-profit housing association dedicated to community support.
- Benefits: Health Cash Plan, generous holiday allowance, and flexible working conditions.
- Other info: Inclusive culture with strong team support and opportunities for personal growth.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Organised, numerate, and confident with data; experience in service charge accounting is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We’re excited to announce that we’re recruiting for a fantastic Service Charge Officer to join our friendly team. If you thrive in a bustling environment, love keeping things organised, and enjoy interacting with people, this role could be the perfect fit for you!
About the role:
As our Service Charge Officer, you will be responsible for managing service charge accounts across our properties. This role is key to ensuring charges are calculated accurately, recorded correctly and delivered clearly to our customers. You’ll prepare annual service charge budgets and final accounts, issue customer demands and maintain accurate records. You’ll also ensure all charges are compliant with leases and policies, with clear audit trails in place, and support external audits when required. Working with colleagues, residents and contractors, you’ll help provide reliable data for new properties and keep systems up to date. You’ll also review processes and suggest improvements, helping us deliver a more efficient and transparent service.
About You:
We’re looking for someone who is organised, numerate and confident working with data. You’ll have good IT skills, strong attention to detail and be able to communicate clearly, even when dealing with more complex information. Experience in service charge accounting is desired, but not essential.
We’re a friendly bunch who value collaboration and creativity, and we believe that a positive, supportive culture is key to our success. If you have previous relevant experience and a genuine passion for helping others, we want to hear from you!
The benefits:
- Health Cash Plan
- Generous Holiday Allowance
- Annual Social Events
In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our commitment to you:
We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.
We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!
Ready to Apply?
We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!
The closing date for applications will be 08/07/2026 23:59, but we might close it early if we find the right person before this date.
Service Charge Officer in Aylesbury employer: Fairhive Homes Limited
At Fairhive Homes, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and creativity. As a Service Charge Officer, you'll enjoy generous holiday allowances, a health cash plan, and flexible working conditions, all while making a meaningful impact in the community by providing affordable housing. Join us to develop your career in an empowering environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Officer in Aylesbury
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Fairhive Homes Limited.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Fairhive Homes Limited.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Fairhive Homes Limited.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Fairhive Homes Limited. Apply directly through us to stand out!
We think you need these skills to ace Service Charge Officer in Aylesbury
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Fairhive Homes Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Charge Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Fairhive Homes Limited
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Fairhive Homes Limited. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
