Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents and enhance community involvement in housing projects.
- Company: Join Fairhive, a supportive team dedicated to making a difference.
- Benefits: Gain valuable experience while contributing to meaningful community initiatives.
- Why this job: Make a real impact in the housing community and develop your skills.
- Qualifications: Experience in a similar role and strong communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for an exciting opportunity to make a difference in the housing community? We are on the hunt for a dedicated and enthusiastic Resident Liaison Officer to join our amazing Operations team at Fairhive. If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.
About the role
As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive's overall success. The role will require teamwork and collaboration, so if you have previous relevant experience and a drive to succeed, then we want to hear from you.
Responsibilities will include:
- Facilitating tenant and community involvement in maintenance and improvement programmes.
- Leading tenant consultation and communication, including producing newsletters and organising meetings and visits.
- Supporting planned maintenance teams, contractors and consultants with resident liaison duties, including PVP management and home/site visits.
- Dealing with non-access issues, passing hoarding and welfare referrals to the Housing Team.
- Assisting with Decants in the event of properties being uninhabitable.
Key Requirements
- Experience in a similar role
- Strong verbal and written communication skills and the ability to have difficult conversations
- Good organisational, time management, administrative and prioritisation skills
- Intermediate IT skills
- A full driving licence
Resident Liaison Officer in Aylesbury employer: Fairhive Homes Limited
Contact Detail:
Fairhive Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing community and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to tenant communication and community involvement. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!
✨Tip Number 3
Showcase your organisational skills by creating a portfolio of your past projects or initiatives. This will not only impress potential employers but also give them a taste of how you can contribute to Fairhive's success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our amazing Operations team!
We think you need these skills to ace Resident Liaison Officer in Aylesbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the housing community and how your values align with ours at Fairhive.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We’re looking for specific skills like communication and organisation, so don’t be shy about showcasing those!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Resident Liaison Officer position. We can’t wait to hear from you!
How to prepare for a job interview at Fairhive Homes Limited
✨Know Your Community
Before the interview, take some time to research the housing community and Fairhive's projects. Understanding the specific challenges and successes of the area will help you demonstrate your genuine interest and commitment to making a difference.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, strong communication is key. Prepare examples of how you've effectively communicated with tenants or stakeholders in the past. Be ready to discuss any difficult conversations you've navigated and how you handled them.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Bring examples of how you've managed multiple tasks or projects simultaneously. Discuss your time management strategies and how you prioritise tasks to meet deadlines.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding tenant issues or project management. Think of scenarios where you've had to deal with non-access issues or facilitated community involvement, and be ready to share your approach and outcomes.
