Fairhive Homes Limited is seeking an Interim Complaints Coordinator to join our Finance and Resources directorate on a fixed-term contract until 31 March 2027. The role manages complaints from initial contact through resolution, ensuring residents receive clear communication, appropriate support and a fair outcome.
You’ll triage cases, record and action them, and provide timely responses in line with procedures and the Housing Ombudsman’s Code.
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Interim Complaints Coordinator (Housing) in Aylesbury employer: Fairhive Homes Limited
Fairhive Homes Limited is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With the flexibility of hybrid working arrangements and a comprehensive Health Cash plan, team members can thrive both personally and professionally while making a meaningful impact in the community through their work in property disrepair and healthy homes.