At a Glance
- Tasks: Support income recovery and help residents in the housing community.
- Company: Fairhive Homes, a non-profit housing association dedicated to affordable housing.
- Benefits: Health Cash Plan, generous holiday allowance, and flexible working conditions.
- Other info: Join a diverse team with a strong culture of support and inclusivity.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Good administrative skills, attention to detail, and effective communication.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for an exciting opportunity to make a difference in the housing community? We’re on the hunt for a dedicated and enthusiastic Income Recovery Support Advisor to join our amazing Rents team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.
About the role: As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive’s overall success. You’ll support the delivery of an efficient and customer-focused income service. You’ll prepare legal documents for recovery action, help manage cases, and work with organisations such as local authorities and the Department for Work and Pensions to resolve queries and verify claims. You’ll also produce reports, support performance data, and follow recovery procedures to help reduce financial loss. Working with both colleagues and customers, you’ll build strong relationships and ensure information is shared clearly and accurately.
About you: We’re looking for someone with good administrative and IT skills, strong attention to detail, and the ability to manage their workload effectively. You should be confident communicating with a range of people and working within set processes. The role will require teamwork and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you!
About us: At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life.” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.
The benefits: Health Cash Plan, Generous Holiday Allowance, Annual Social Events. In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our commitment to you: We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for. We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!
Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you! The closing date for applications will be 03/07/2026 23:59, but we might close it early if we find the right person before this date.
Income Recovery Support Advisor in Aylesbury employer: Fairhive Homes Limited
At Fairhive Homes, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. As an Income Recovery Support Advisor, you will not only contribute to meaningful projects that enhance our community but also enjoy generous benefits such as a Health Cash Plan and flexible working conditions. We are committed to your professional growth and well-being, ensuring that every team member feels valued and empowered to make a difference in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Income Recovery Support Advisor in Aylesbury
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Fairhive Homes Limited.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Fairhive Homes Limited.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Fairhive Homes Limited.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Fairhive Homes Limited. Apply directly through us to stand out!
We think you need these skills to ace Income Recovery Support Advisor in Aylesbury
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Fairhive Homes Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Income Recovery Support Advisor, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Fairhive Homes Limited
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Fairhive Homes Limited. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
