PA to the Senior Leadership Team

Overview

Background on FairHeat

FairHeat is a heat network consultancy playing a leading role in the decarbonisation of heat in the UK. Founded in 2015 by innovators in the sector, FairHeat has rapidly established itself as the leading experts on how to specify, design, deliver and operate low temperature heat networks in the UK. This has received wide recognition within the industry, with FairHeat receiving multiple awards, including ADE Consultancy Project of the Year (2016), ADE Innovation of the Decade (2017), Network Awards Heat Network of the Year (2019), CIBSE Employer of the Year (2019, 2021), CIBSE Building Performance Award – Collaboration (2022), CIBSE Graduate of the Year (2021, 2022, & 2023) and H&V News Award 2023 – District Heating Project of the Year.

FairHeat’s data-based approach is one of its key points of differentiation in the heat network industry, with unparalleled access to performance data. FairHeat is also well known for its innovative approach in developing and deploying standardised processes that improve system outcome, particularly with respect to commissioning processes. As an example, FairHeat developed a standardised Acceptance Testing process, which has just been adopted as a minimum requirement within the latest version of the CIBSE Heat Network Code of Practice (CP1 2020). In contrast to most design consultancies in the sector, FairHeat positioned as client representative, working with other design consultancies and contractors to ensure optimum results for clients. Primarily focused, but not exclusively, on London, FairHeat has many of the largest London based social housing organisations and private developers as clients. Recently FairHeat has further expanded its services to support projects from the south coast up to northern England. There are six main parts to the business, but this role will primarily focus their support to: (1) District Heating Design, (2) Building System design (3) Optimisation and (4) Project Delivery.

In line with its success in the market, FairHeat has experienced rapid growth and is looking to support the ongoing development of the business by bringing in additional talent.

The Role

We are seeking a highly organized and proactive Personal Assistant to provide comprehensive administrative and personal support to senior leaders in the company, notably the Managing Director. The ideal candidate will excel at managing multiple priorities, maintaining confidentiality, and ensuring the smooth operation of both professional (40%) and personal (60%) tasks.

Responsibilities

• Executive Support: Provide high-level administrative support to senior leaders, notably the Managing Director. Manage complex calendars, schedule meetings, and coordinate travel arrangements. Prepare and distribute meeting agendas, minutes, and follow-up action items. Draft, review, and manage correspondence, reports, and presentations.
• Personal Assistance: Assist with personal tasks, including managing personal schedules, appointments, and errands. Coordinate personal travel arrangements, reservations, and event planning. Handle personal correspondence and communications. Ensure timely and effective communication of important information.
• Meeting Coordination: Organize and coordinate board meetings, including logistics, catering, and technology setup. Assist in the preparation of materials for meetings, ensuring all documents are accurate and distributed in a timely manner.
• Administrative Tasks: Maintain and organize confidential files and records. Assist with the planning and execution of company events and functions.

Key Skills & Experience

• Proven experience as a Personal Assistant or Executive Assistant, preferably supporting high-level executives or board members.
• Excellent organizational and time-management skills.
• Strong verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle sensitive information with discretion and maintain confidentiality.
• High level of attention to detail and accuracy.
• Proactive approach to problem-solving and ability to work independently.
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.
• Experience supporting C-level executives or board members.
• An interest in the industry relevant to the company.

Employee Benefits

• Attractive & market competitive remuneration in heat network business sector.
• FairHeat is an Employee-Owned Trust which attracts additional benefits.
• Annual discretionary bonus, of which up to £3600 can be paid tax free.
• FairHeat will match 5% pension contributions.
• 25 days annual leave in addition to the normal public/bank holidays plus the ability to take up to an additional 5 days unpaid leave per year.
• Hybrid Working – based on the Managing Director's schedule.
• Be part of a growing innovative business and help shape the future of energy.
• Collaborative, supportive, flexible and friendly environment.
• 2 Volunteer / Social Engagement Days.
• Regular social events, from sports day to a whole company getaway.
• Free coffee, teas and fruit every day, as well as other treats on an ad hoc but regular basis.

FairHeat is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: FairHeat is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. FairHeat is committed to achieving a diverse workforce through application of an affirmative action, equal opportunity approach in all aspects of employment including recruitment, hiring, promotions, discipline, terminations, salary, benefits, and training.