At a Glance
- Tasks: Lead the mobilisation of new cleaning contracts and ensure smooth transitions.
- Company: Join a leading commercial cleaning company with a commitment to quality service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative role with excellent career advancement potential.
- Why this job: Make a real impact by ensuring high-quality service delivery across new contracts.
- Qualifications: Experience in contract mobilisation and strong knowledge of HR policies and TUPE.
Office based in Wokingham and visits to client sites
Salary circa £40k
Hours: 37.5 hours per week, presence will be required at new site starts, which can sometimes be in the evenings, so no set working times, but the overall total will be 37.5 hours per week.
Why Join?
My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride themselves on their attention to detail and delivery of a thorough, reliable high-quality service.
The Opportunity
As Mobilisation Support Manager, you will play a pivotal role in ensuring seamless, high-quality mobilisation of new commercial cleaning contracts. This newly developed position has been created to support our continued growth and ensure every new contract goes live smoothly, efficiently, and to the highest operational standard. This is a highly collaborative role sitting at the intersection of Operations, Business Development, and the People team. You will act as the key link between the office and the field; identifying gaps, resolving issues, and driving consistent, effective mobilisation practices across the business. The role has substantial involvement in Transfer of Undertakings (Protection of Employment) regulations (TUPE).
What you’ll be doing
- Lead the full mobilisation process for new contract wins, ensuring a smooth transition from sales handover to steady-state operations
- Carry out site assessments, operational planning, scheduling, and resourcing
- Ensure each mobilisation meets agreed service levels, customer requirements, and operational standards
- Flag operational risks early and work with internal teams to proactively address them
- Cross-Departmental Collaboration
- Partner closely with the Business Development team to understand the operational requirements of each new contract from the point of tender/win
- Work collaboratively with the People team on all workforce-related aspects including recruitment planning, onboarding, and safeguarding
- Act as a bridge between head office and field operations, enabling strong communication and consistency
- Coordinate and support the end-to-end TUPE process for new contracts as required
- Ensure all necessary communication, consultation, documentation, and employee transitions are managed professionally and compliantly
- Maintain accurate employee records and support the People team with operational HR matters, specifically during the mobilisation of new contracts and TUPE transfers
- Identify gaps or inefficiencies in mobilisation processes and drive continuous improvements
- Support the development and implementation of standardised mobilisation procedures
- Promote consistent operational quality across new contract start-ups
About you
- Strong knowledge of HR policies, practices, employment law, and TUPE
- Experience mobilising new cleaning contracts within the commercial cleaning/FM industry
- Excellent communication skills, both verbal and written
- Strong organisational, administrative, and analytical skills
- Strong Excel proficiency and a natural aptitude for working with numbers
- A proactive, solutions-driven mindset with a positive disposition
- High levels of integrity, professionalism, and attention to detail
- Ability to work independently and manage competing priorities
- Strong Microsoft Office and data-handling skills
- A commitment to providing excellent service
- The ability to work without close supervision, prioritise effectively and deliver to deadlines without compromising on quality
- Discretion, confidentiality and professionalism
- A minimum two years’ experience in the commercial cleaning industry, including contract mobilisation
Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Mobilisation Support Manager in Wokingham employer: Fairford Associates
Join a leading commercial cleaning company based in Wokingham, where your role as Mobilisation Support Manager will be pivotal in ensuring the seamless transition of new contracts. With a strong commitment to employee development and a collaborative work culture, you will have the opportunity to drive operational excellence while enjoying a competitive salary and flexible working hours. The company values every team member and customer, fostering an environment where attention to detail and high-quality service are paramount.
StudySmarter Expert Advice🤫
We think this is how you could land Mobilisation Support Manager in Wokingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the commercial cleaning and FM services industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and operational excellence. Tailor your responses to highlight how your experience aligns with their mission of providing high-quality service.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've identified gaps and implemented solutions in previous roles. This will demonstrate your proactive mindset and ability to drive continuous improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Mobilisation Support Manager in Wokingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobilisation Support Manager role. Highlight your experience in mobilising contracts and your knowledge of TUPE regulations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.
Show Off Your Communication Skills:Since this role involves a lot of collaboration, make sure to showcase your excellent communication skills in your application. Whether it's through your writing style or by mentioning relevant experiences, we want to see how you connect with others.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Fairford Associates
✨Know Your TUPE Inside Out
Since this role heavily involves TUPE regulations, make sure you brush up on your knowledge. Be prepared to discuss how you've successfully navigated TUPE processes in the past and how you can apply that experience to ensure smooth transitions for new contracts.
✨Showcase Your Organisational Skills
As a Mobilisation Support Manager, you'll need to juggle multiple tasks. Bring examples of how you've effectively managed projects or mobilisations before. Highlight your ability to plan, schedule, and resource efficiently, as this will be key to impressing the interviewers.
✨Demonstrate Strong Communication
This role requires collaboration across various teams. Prepare to share instances where your communication skills made a difference in a project. Whether it’s resolving issues or ensuring everyone is on the same page, showing that you can bridge gaps will be crucial.
✨Be Solutions-Driven
The company values a proactive mindset. Think of challenges you've faced in previous roles and how you overcame them. Presenting yourself as someone who anticipates problems and finds solutions will resonate well with the interviewers.
