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- Tasks: Support the Mobile Area Manager in maintaining high cleaning standards across various sites.
- Company: Join a well-established SME with over 20 years in commercial cleaning and soft FM services.
- Benefits: Enjoy a competitive salary, company van, mobile phone, and flexible working hours.
- Why this job: Be part of a dynamic team, make a real impact, and enjoy a fun work culture.
- Qualifications: 3+ years of cleaning experience, excellent communication skills, and a full UK driving license required.
- Other info: Training provided for Cleanlink system; must reside near central London.
My Hertfordshire based client are a privately owned SME who have been providing commercial cleaning and other soft FM services for over twenty years. They carry out a work on various sites including offices/work spaces, residential, commercial communal areas clinical spaces, retail spaces, theatres, museums and galleries. I am working with them to recruit a full time (40 hours – flexible times based on site requirements) Mobile Support Operative to assist the Mobile Area Manager in the smooth running and high cleaning standard of client sites. The sites are based within London, with a small number in Essex and Kent. Suitable candidates for the role will reside in the areas central to London ideally within the North Circular/South Circular Roads The Mobile Support Operative duties will include:
- Provide Operational support to Mobile Area Manager across client sites.
- Complete site-based staff holiday / sick cover cleaning as requested by Mobile Area Manager
- Complete deep cleaning to sites including Carpet Cleaning / Hard Floor Cleaning / Oven Cleaning / Window Cleaning / Jet Washing to Bin Store areas as requested by Mobile Area Manager
- Complete records relating to tasks performed using Cleanlink system.
- Completion of Site Audits with both Staff / Clients via Cleanlink system Reporting issues with Mobile Area Manager and resolving in timely manner.
- To carry out site out-of-hours spot-checks on a regular basis
- Provide training and support to cleaning operatives
- Reporting any faulty equipment, damage, vandalism, or potential hazard to the Mobile Area Manager
- Maintain company vehicle and report any damage or defects
- Ensure all Health & Safety procedures are followed and encourage safe working practices on site
- Liaise with Mobile Area Manager to ensure client KPI s are met
To succeed in this role, you will need:
- A long and established experience in the cleaning industry with relevant cleaning skills update training provided as required
- Be organised and good at time management
- Be reliable, responsible with a flexible approach to work
- Have excellent attention to detail
- Have a good sense of humour.
- Have the ability to work as part of a team and use own initiative
- Have excellent customer liaison skills together with a commitment to customer service.
- Have a knowledge of relevant health and safety legislation and safety procedures
- Have a knowledge of the use of chemicals (COSHH) and Health and Safety legislation
- Have an obligation to adhere to safe working practices
- Have excellent written and verbal communication skills.
- Have the ability to use Microsoft 365, Cleanlink Management System experience preferred, but training can be provided
Required
- A full clean UK manual driving license
- DBS Enhanced Check
- A minimum of 3 Years relevant cleaning experience is required
A company van and mobile phone/iPad is supplied.
Salary £27,000, Bonus, overtime, Pension Nest, Holiday 20 days plus bank holidays
Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Mobile Support Operative employer: Fairford Associates
Contact Detail:
Fairford Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Operative
✨Tip Number 1
Familiarize yourself with the specific cleaning techniques mentioned in the job description, such as carpet cleaning and window cleaning. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Since the role requires excellent customer liaison skills, think of examples from your past experiences where you successfully handled customer interactions. Be ready to share these stories to showcase your ability to maintain high customer service standards.
✨Tip Number 3
Highlight your organizational and time management skills by preparing a brief outline of how you would prioritize tasks in a typical day as a Mobile Support Operative. This will show that you can handle the flexible nature of the job effectively.
✨Tip Number 4
Make sure to research the company and its values, especially regarding health and safety practices. Being knowledgeable about their approach will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Mobile Support Operative
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Mobile Support Operative. Highlight your relevant experience in the cleaning industry and how it aligns with the tasks mentioned in the job description.
Tailor Your CV: Customize your CV to emphasize your cleaning experience, time management skills, and customer service abilities. Include specific examples that demonstrate your attention to detail and reliability.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and sense of humor, as well as your commitment to health and safety practices. Mention your familiarity with Microsoft 365 and any experience with Cleanlink Management System.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your communication skills shine through in your writing, as this is crucial for the role.
How to prepare for a job interview at Fairford Associates
✨Show Your Cleaning Expertise
Make sure to highlight your extensive experience in the cleaning industry during the interview. Be prepared to discuss specific cleaning techniques and any relevant training you've received, as this role requires a solid understanding of various cleaning methods.
✨Demonstrate Time Management Skills
Since the role involves flexible working hours and managing multiple sites, it's crucial to showcase your organizational skills. Share examples of how you've effectively managed your time in previous roles, especially when covering for staff or handling urgent cleaning tasks.
✨Emphasize Teamwork and Initiative
This position requires both teamwork and the ability to work independently. Be ready to provide examples of how you've successfully collaborated with others in the past, as well as instances where you've taken the initiative to solve problems or improve processes.
✨Communicate Clearly and Effectively
Excellent communication skills are essential for this role, especially when liaising with the Mobile Area Manager and clients. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you handle customer service situations.