Operations Manager (Mobile Security) in Egham

Location – Egham

Salary £43k-£45k

The Opportunity

An exciting opportunity has arisen to join a leading corporate security group who proudly hold NSI Gold and SIA ACS accreditations, along with compliance to ISO 9001 and key British Standards (BS 7499, 10800, 7984-1/3). Their services include keyholding, alarm response, mobile patrols, unlock/lock routines, static guarding, and control room operations.

What You’ll Be Doing

• Overseeing mobile security services, manned guarding, and control room operations.
• Be part of the out of hours duty management roster.
• Be responsible for team management, support team development, service provider management, workload planning, monitoring and quality assurance.
• Drive proactive, positive change.
• Create and update company systems, processes, policies and procedures.

About You

• This senior role is ideal for an experienced professional from the security industry who brings a strong understanding of codes of practice, compliance standards, and operational excellence.
• Hold a valid and active SIA licence (SG, DS, or CP); a CCTV licence is also advantageous.
• Possess a full UK manual driving licence.
• Have a minimum of 3 years’ experience as a proactive, hands-on Operational Security Manager.
• Demonstrate proven leadership experience.
• Be capable of reviewing and assessing service agreements, including those from third-party security providers for labour provision.
• Be experienced in driving proactive, positive change within a security operations environment.
• Have a track record of creating and updating company systems, processes, policies and procedures.
• Possess in-depth knowledge of ISO 9001, SIA ACS, and relevant British Standards (BS 7499, 10800, 7984-1/3).
• Be highly organised, with strong experience in planning, implementation, and operational execution.
• Have solid experience with mobile security services, manned guarding, and control room operations.
• Communicate effectively, both in writing and verbally, with excellent interpersonal skills.
• Be proficient in Microsoft Office (Outlook, Word, Excel) and familiar with staff rostering systems.
• Demonstrate a high level of attention to detail, with the ability to manage deadlines and work well under pressure.
• Exhibit strong leadership capabilities, with the ability to inspire and support team development.
• Be proactive, flexible, enthusiastic, and open to ongoing learning and development.
• Be available to ensure contract compliance.
• Be available to cover out-of-hours duty management responsibilities as rostered.
• The ideal candidate would need to live within 40 minutes travelling time of Egham. This relates to the need to react to emergency call outs at short notice and out of hours.

We do try to reply to each application personally; however, as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.

Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.