Director of Operations

Director of Operations

Kingston upon Hull Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations and drive growth in a dynamic cleaning and facilities management company.
  • Company: Join a Yorkshire-based firm with a strong reputation in contract cleaning and facilities management.
  • Benefits: Enjoy a competitive salary, company car, 25 days holiday, pension, and bonus opportunities.
  • Why this job: Be part of an exciting expansion journey and make a real impact in a growing business.
  • Qualifications: Proven operational management experience; familiarity with FM or service industries is a plus.
  • Other info: Ideal for proactive leaders who thrive in hands-on roles and enjoy team collaboration.

The predicted salary is between 42000 - 84000 £ per year.

My client is a Yorkshire based provider of contract cleaning and Facilities Management services. They offer a wide array of soft FM services to a broad range of clients across the Yorkshire, Lincolnshire and surrounding regions. I am currently working in collaboration with them on an excellent opportunity for a Director of Operations.

The successful candidate will come with a successful senior operational management background with either a FM background or potentially another business-to-business service provision environment. With investment funds and resources available they are making plans for further expansion and are looking for the role holder to drive the business forward towards their goals. The growth will include the launch of potential new soft FM services. It is envisaged the growth will be mainly organic, but funds are available to possibly acquire local cleaning businesses should a suitable opportunity arise.

The business currently has turnover of circa £3.5m and a staff of approaching 300. The role holder will report into the business owner and manage a team that includes a part-time BDM, a person in payroll, a financial controller, a Senior Contracts Manager, a contract manager, two site specific Contracts Managers, an Office Manager and an Office administrator.

The potential successful candidate fit for this role:

  • Must be proactive individuals
  • Have a well-rounded knowledge of day-to-day operational management (such as contractual obligations, H&S, HR recruitment, people management, technical aspects etc.), financial management and the sales, marketing and business development aspect; training will be provided for the FM elements if required.
  • This role may suit an individual who has previously successfully owned and managed their own business or a candidate who was employed by a SME and who was fully involved with all elements of running and growing a successful business within the service industry or an individual currently with a large company but who wants to return to a role that is more hands on, but who is used to working within a smaller organisation.
  • Should be capable and driven leaders, who are looking to succeed and drive a business forward
  • Be effective at developing and implementing strategies
  • Must be comfortable in getting out into the field and communicating with anyone within the organisation and client base. This role will not suit individuals who like to manage remotely.

Salary range: £50k-£60k, company car, 25 days Holiday, 3% Pension and bonus.

Director of Operations employer: Fairford Associates

As a leading provider of contract cleaning and facilities management services in Yorkshire, our client offers an exceptional work environment that fosters growth and innovation. With a strong emphasis on employee development, competitive benefits including a company car, generous holiday allowance, and a supportive culture, this role as Director of Operations presents a unique opportunity to drive the business forward while being part of a dedicated team. The company's commitment to expansion and investment in new services ensures that employees are at the forefront of exciting developments within the industry.
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Contact Detail:

Fairford Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations

✨Tip Number 1

Network within the facilities management industry, especially in Yorkshire and Lincolnshire. Attend local events or join relevant online forums to connect with professionals who might provide insights or referrals for the Director of Operations role.

✨Tip Number 2

Research the company thoroughly, including their current services and any recent news about their expansion plans. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in driving their business forward.

✨Tip Number 3

Prepare to discuss your hands-on leadership style and how it aligns with the company's needs. Be ready to share specific examples of how you've successfully managed teams and driven operational improvements in previous roles.

✨Tip Number 4

Showcase your understanding of both operational management and business development. Highlight any experience you have in launching new services or acquiring businesses, as this will be crucial for the growth plans of the company.

We think you need these skills to ace Director of Operations

Operational Management
Financial Management
Business Development
Sales and Marketing Strategy
Contractual Obligations Knowledge
Health and Safety Compliance
Human Resources Management
People Management
Leadership Skills
Strategic Planning
Communication Skills
Field Engagement
Team Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your senior operational management experience, particularly in facilities management or similar service provision environments. Use specific examples that demonstrate your ability to drive business growth and manage teams effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive leadership style and your understanding of the operational aspects mentioned in the job description. Emphasise your experience with financial management, HR recruitment, and business development strategies.

Showcase Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For instance, mention any successful projects you led that resulted in increased revenue or improved operational efficiency.

Prepare for Interviews: If selected for an interview, be ready to discuss how you would approach the challenges outlined in the job description. Think about strategies for expanding services and improving team performance, and be prepared to share your vision for the role.

How to prepare for a job interview at Fairford Associates

✨Showcase Your Operational Expertise

Make sure to highlight your experience in operational management, especially in areas like contractual obligations and health & safety. Be prepared to discuss specific examples of how you've successfully managed these aspects in previous roles.

✨Demonstrate Leadership Skills

As a Director of Operations, you'll need to be a strong leader. Share instances where you've effectively led teams, developed strategies, and driven business growth. This will show that you're capable of managing the diverse team outlined in the job description.

✨Be Ready to Discuss Financial Acumen

Since financial management is a key part of this role, come prepared to talk about your experience with budgeting, forecasting, and financial reporting. Highlight any successes you've had in improving financial performance in past positions.

✨Engage with the Company Culture

Research the company and its values before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to their culture, especially in a hands-on role that requires field engagement.

Director of Operations
Fairford Associates
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  • Director of Operations

    Kingston upon Hull
    Full-Time
    42000 - 84000 £ / year (est.)

    Application deadline: 2027-06-09

  • F

    Fairford Associates

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