At a Glance
- Tasks: Manage cleaning sites, oversee staff, and ensure top-notch service for customers.
- Company: Leading commercial cleaning company with a commitment to quality and customer satisfaction.
- Benefits: Competitive salary, company vehicle, commission opportunities, and bonuses.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
- Why this job: Join a fast-growing team and make a real impact in the cleaning industry.
- Qualifications: Experience in cleaning management and strong communication skills required.
The predicted salary is between 28000 - 30000 £ per year.
Commercial Cleaning & FM Services in Milton Keynes, Ltn, Watford and surrounding areas.
Basic salary circa GBP28k with company vehicle/mileage allowance, commission opportunities, and on target revenue bonus circa GBP2k.
Hours: 37.5 hours per week at times required to service customer sites.
Why Join?
My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite fast growth, they still care about every customer, every contract and every member of staff, priding themselves on attention to detail and delivery of a thorough, reliable high-quality service.
The Opportunity
Reporting to an Operations Manager, you will be responsible for site management and smooth running of around customer sites in and around Milton Keynes and surrounding areas. This will involve the ongoing management of approximately 40-60 part-time cleaning staff, recruitment and training of new staff where required, and carrying out regular quality audits with each customer. You will ensure the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service.
What You'll Be Doing
- Performing regular site audits with customers
- Maintaining regular customer contact and ensuring continuous customer satisfaction
- Ensuring highest standards of cleanliness are maintained at all customer sites
- Recruitment and management of cleaning staff
- Ensuring health and safety standards are maintained at all times
- Maintaining regular contact with site teams to ensure awareness of site-specific requirements
- Planning, facilitating and monitoring ongoing training for site operatives
- Providing feedback on performance and taking responsibility for managing issues that may arise
- Ensuring sufficient amounts of cleaning equipment, materials and consumables on site
- Ensuring customer sites are fully manned including absence and holiday cover
- Submitting fortnightly pay-sheets and other administration such as holiday forms and payroll tasks
- Carrying out any other duties as directed by the Operations Manager
- Attending regular meetings with the Operations Manager and Operations Director at their head office
About You
- Someone who has a 'hands-on' attitude and a balance of personnel management skills and business sense, in order to ensure operational success
- Pro-active, logical and forward thinking
- Flexible on working times
- Knowledgeable of the cleaning industry
- Strong desire to succeed and promote a high level of customer service
- Self-motivated
- Excellent communication skills
- Able to take full responsibility for tasks
- Manage teams in a supportive manner
- Experience in the cleaning sector (essential)
- Experience of managing a team
- A valid UK driver's license, satisfactory references and right to work in the UK
Contracts Manager employer: Fairford Associates
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StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Fairford Associates.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Fairford Associates.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Fairford Associates, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Fairford Associates that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Fairford Associates specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Fairford Associates will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Fairford Associates
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Fairford Associates a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Fairford Associates.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Fairford Associates, showcasing your work ethic and the quality of your previous roles in janitorial services.
