Contracts Manager in Cardiff

My privately owned South Wales based client were formed in 2009 and provides daily and specialist cleaning services to commercial and private sector workplaces throughout Wales and the South West of England their clients include local authorities, education establishments, manufacturing facilities and several Fire and ambulance services. They currently employ over 700 operatives on client sites and have a long serving and knowledgeable senior management team. I am currently working in partnership with them to find a Contract Manager to join this vibrant, energetic and expanding organisation to manage an allocated portfolio of contracts efficiently & successfully centred on the Cardiff city centre area. The portfolio is mixed and includes car showrooms, educational and medical sites offices and blue light buildings such as fire stations. Reporting into the Regional Manager the role has the following responsibilities: * Have complete ownership for allocated contracts ensuring company and client standards & specifications are met. * Regularly liaise with allocated clients to ensure they are fully satisfied with the service provided. * Schedule and complete workload in accordance with company reports and QC cycles. * Diligent processing of payroll by instructed deadlines. * Adherence to all company budgets throughout the delivery of service within your portfolio. * Recruitment to ensure contracts are fully manned and running effectively at all times. * Adherence to client specific vetting and security protocols. * Management of all HS&E requirements including the assessing of risk and management of controls. * Management of materials and equipment issued to and used on your portfolio of contracts. * Identify, co-ordinate and deliver staff training requirements. * Facilitate the management of change within the business. * Ensure that company vehicle is properly maintained in accordance with IMSP007 Company Vehicle equirePolicy. * Work with your cleaning team on a regular basis to motivate, build and maintain good working relationships. * Planning and communication of mobile teams work schedules. * Communicate regularly with employees of the business at every level of the operation. * Deal with disciplinary issues in line with company procedures in conjunction with the senior management team. * Identify and proactively seek additional business opportunities within your territory. * Flexibility of approach to client requests for ad-hoc work. * Conduct yourself in a professional manner and protect the interests of the business at all times. Required personal attributes An excellent standard of literacy and numeracy. A current clean driving licence and the ability to drive all categories of company fleet vehicles is essential. The successful completion of all company training modules, both internally and externally set by the business within timescales agreed. An understanding of COSHH requirements and safe working practices. The candidate must have a good knowledge of all types of cleaning equipment and their correct use. Ability to use mobile phone, tablet and pc for basic e-mail, Word and Excel functions, in addition to the use of the client’s suite of internal management software packages Previous management experience within the soft services industry. The ability to both build and manage teams Good interpersonal skills with ability to develop and sustain relationships with a wide variety of people both within and external to the organisation. Excellent communication skills The ability to manage the process of change by persuading and influencing individuals and teams to adopt new work patterns, ideas and corporate initiatives. Excellent analytical skills as evidenced by the ability to solve problems logically and make appropriate decisions. The ability to respond positively to changes in the working environment and to deal effectively with work pressures when they arise. The appropriate skillset to complete complex numeric functions on a daily basis, analysing data to identify operational trends. Detail orientated with a mindset for continuous improvement. To conduct yourself in a professional and polite manner at all times Demonstrate the ability to develop both themself and afford such opportunities to those working under their guidance This post requires the successful candidate to complete a DBS application to an enhanced level of disclosure as standard practice. Other client specific vetting and security protocols may apply Salary dependent on experience but will be at least £37,500 for a candidate with the appropriate management experience, 25 days holiday (2 days must be taken over the Christmas period), NEST pension. Naturally a company vehicle, mobile phone and tablet are provided. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest