Student Support Officer

Student Support Officer

Coventry Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students with their academic journey and provide guidance on course-related queries.
  • Company: Join Fairfield School of Business, a dynamic provider of industry-relevant qualifications across multiple campuses.
  • Benefits: Enjoy flexible working hours, opportunities for professional development, and a vibrant campus culture.
  • Why this job: Make a real impact on students' lives while working in a supportive and innovative environment.
  • Qualifications: No specific qualifications required; passion for helping others and strong communication skills are essential.
  • Other info: This role is perfect for those looking to gain experience in education and student support.

The predicted salary is between 28800 - 43200 £ per year.

Fairfield School of Business (FSB), an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester, Sheffield and Luton. We provide industry-relevant qualifications in business, digital marketing, criminology, counselling and healthcare management in partnership with three leading UK universities. Also, we provide Masters and MBA degrees.

Our focu…

Student Support Officer employer: Fairfield School of Business

Fairfield School of Business is an exceptional employer, offering a vibrant work culture that prioritises employee development and collaboration. With campuses in key UK cities, we provide our staff with unique opportunities for professional growth and the chance to make a meaningful impact in the lives of our students through industry-relevant education.
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Contact Detail:

Fairfield School of Business Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support Officer

✨Tip Number 1

Familiarise yourself with the specific needs of students in higher education. Understanding their challenges and how to support them effectively will show your commitment to the role.

✨Tip Number 2

Network with current or former Student Support Officers, if possible. They can provide valuable insights into the day-to-day responsibilities and expectations of the role at Fairfield School of Business.

✨Tip Number 3

Research the programmes offered by FSB and think about how you can contribute to enhancing the student experience. Being able to discuss specific courses during your interview will demonstrate your genuine interest.

✨Tip Number 4

Prepare to showcase your problem-solving skills. As a Student Support Officer, you'll likely face various challenges, so having examples ready that highlight your ability to resolve issues will be beneficial.

We think you need these skills to ace Student Support Officer

Excellent Communication Skills
Empathy and Active Listening
Problem-Solving Skills
Organisational Skills
Time Management
Conflict Resolution
Knowledge of Student Support Services
Ability to Work in a Team
Adaptability
Understanding of Higher Education Policies
Data Management Skills
Interpersonal Skills
Confidentiality and Professionalism
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description for the Student Support Officer position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in student support or related fields. Use specific examples to demonstrate how your skills align with the requirements of the role.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for supporting students and your understanding of the education sector. Mention why you want to work at Fairfield School of Business specifically.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Fairfield School of Business

✨Understand the Role

Make sure you have a clear understanding of what a Student Support Officer does. Familiarise yourself with the responsibilities and how they align with the mission of Fairfield School of Business. This will help you articulate why you're a good fit for the role.

✨Research the Institution

Take some time to learn about Fairfield School of Business, its values, and its educational offerings. Knowing about their partnerships with universities and the courses they provide will show your genuine interest in the position and the institution.

✨Prepare for Common Questions

Anticipate questions that may be asked during the interview, such as your experience in student support or how you handle difficult situations. Practising your responses can help you feel more confident and articulate during the interview.

✨Showcase Your Soft Skills

As a Student Support Officer, strong communication and empathy are key. Be prepared to share examples from your past experiences that demonstrate these skills, as they are crucial for supporting students effectively.

Student Support Officer
Fairfield School of Business
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