HR Officer in Croydon, Surrey

We are seeking a proactive and organised HR Officer to join our HR team. Reporting directly to the HR Team Leader, you will provide generalist HR support across various business functions at the designated campus/office location. Your responsibilities will include managing and supporting employee investigations, disciplinary and grievance casework, delivering induction training, supporting recruitment and onboarding, and overseeing the entire employee lifecycle from transfers to offboarding. Additionally, you will assist in preparing HR documentation, maintain accurate employee records, support payroll reconciliation, and collaborate on the production of HR metrics and training delivery.

• Provide generalist HR support across the business, ensuring efficient HR services and support at the designated campus/office location.
• Respond to HR related queries and requests from staff at the designated campus/office location, providing timely and accurate information.
• Manage and support investigations, disciplinary actions, and grievance casework, including minute-taking, preparation of correspondence, and ensuring due process is followed.
• Deliver new starter induction training to ensure smooth onboarding and integration of new employees into the organisation.
• Support recruitment processes by assisting with the interviewing and onboarding of new staff, ensuring all necessary documentation is completed and mandatory training undertaken, and ensuring a positive experience for new hires.
• Ensure that all new hires have the legal right to work in the UK, maintaining accurate right to work records and ensuring compliance with immigration regulations.
• Oversee the employee lifecycle, including employee transfers, promotions, and offboarding, ensuring all necessary processes are followed.
• Prepare HR documentation, including offer letters, contracts, and other correspondence, ensuring accuracy and compliance with organisational policies.
• Maintain accurate and up-to-date employee records in compliance with data protection regulations and company policies.
• Collaborate with the Payroll team to reconcile monthly working hours, absences, and statutory leave requests, and assist in the production of the monthly payroll statistics within the specified deadline.
• Support the HR Team Leader in the preparation of HR metrics and reports, ensuring accurate and timely delivery of data to support decision-making.
• Deliver HR training on request, covering a range of HR topics and ensuring all employees have access to appropriate training.
• Contribute to the continuous improvement of HR processes, policies, and practices to enhance the employee experience.

• Bachelor's degree in Human Resources, Business Administration, or a related field (CIPD qualification is a plus).
• Proven experience in a generalist HR role, with a strong understanding of HR processes, including investigations, disciplinary actions, and employee lifecycle management.
• Strong knowledge of HR policies, employment law, and best practices.
• Excellent communication, interpersonal, and organisational skills.
• Experience in preparing HR documentation such as contracts, offer letters, and correspondence.
• Strong attention to detail with a commitment to maintaining accurate employee records.
• Ability to handle sensitive and confidential information with discretion.
• Strong administrative skills, with proficiency in Microsoft Office and HR software systems.
• Ability to work effectively in a team and collaborate with different departments.

• Experience with HR reporting and producing HR metrics.
• Ability to deliver training and facilitate HR-related workshops.
• A proactive approach with the ability to manage multiple tasks and prioritise effectively.

Reports directly to the HR Team Leader. This is an excellent opportunity for an HR professional who is looking to expand their experience in a generalist role, supporting various aspects of HR operations across the employee lifecycle.