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- Tasks: Guide prospective students through the admissions process and provide top-notch customer service.
- Company: Fairfield School of Business, a leading private higher education provider in the UK.
- Benefits: Full-time, permanent position with opportunities for personal growth and development.
- Other info: Join a dynamic team in a supportive and inclusive environment.
- Why this job: Make a difference by helping students access higher education and achieve their dreams.
- Qualifications: Bachelor's degree and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Fairfield School of Business (FSB) is an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester and Luton. We provide industry-relevant qualifications in business and healthcare management, in partnership with leading UK universities. Our focus is to offer an open and inclusive learning and teaching environment for both students and staff. We are also committed to providing access to higher education to those who may not have formal qualifications, financial means or can commit to the schedule of a mainstream university.
We are currently seeking to appoint an Admissions Associate on a Full-time, permanent basis.
Responsibilities (Not limited to):
- Provide information, advice & guidance to prospective students.
- Provide excellent sales & customer service.
- Support applicants through the admissions & enrolment process.
- Respond to online, email, telephone and face-to-face applicant queries.
- Conduct academic interviews & invigilate exams.
- Conduct open days, campus tours & attend recruitment events/fairs.
- Support admissions & marketing team.
- Photocopy, scan & verify applicant documents.
- Support the Admissions Team with the daily administrative running of the extremely busy Admissions Office.
- Other duties will be assigned.
Requirements:
- Bachelors degree or equivalent.
- Excellent customer service skills.
- Ability to work under pressure, to meet targets and deadlines.
- Be available to attend regular open days on some weekends and evenings.
Job Types: Full-time, Permanent
Work Location: In person
Admissions and Widening Participation Associate in Coventry employer: Fairfield School of Business
Contact Detail:
Fairfield School of Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Widening Participation Associate in Coventry
✨Tip Number 1
Network like a pro! Reach out to current employees at Fairfield School of Business on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common questions for admissions roles and practice your responses. We recommend using the STAR method to structure your answers – it’ll help you shine when discussing your experience.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for someone. This role is all about helping prospective students, so make sure you highlight your passion for supporting others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at FSB.
We think you need these skills to ace Admissions and Widening Participation Associate in Coventry
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let us see your enthusiasm for helping students access higher education. Share any relevant experiences or motivations that drive you to support prospective students in their journey.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Admissions Associate. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fairfield School of Business
✨Know the Company Inside Out
Before your interview, make sure you research Fairfield School of Business thoroughly. Understand their mission, values, and the specific programmes they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Admissions Associate, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled queries or provided support. Be ready to demonstrate how you can create a welcoming environment for prospective students.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as a stressed applicant or a busy open day. Practising these scenarios can help you articulate your thought process and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges the Admissions Office faces, or how success is measured in this role. This shows that you’re engaged and thinking about how you can contribute.