Admissions Manager

Fairfield School of Business (FSB), an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester and Luton. We provide industry-relevant qualifications in business and healthcare management, in partnership with leading UK universities. Our focus is to offer an open and inclusive learning and teaching environment for both students and staff. We are also committed to providing access to higher education to those who may not have formal qualifications, financial means or can commit to the schedule of a mainstream university.

The Admissions Manager is responsible for supporting the Head of Admissions with managing and supporting the admissions process to ensure a smooth and efficient application journey for prospective students. The role involves liaising with applicants, academic departments, and external stakeholders, coordinating admission procedures, and maintaining accurate records to ensure compliance with institutional policies and regulatory standards.

• Coordinate and process applications for undergraduate, postgraduate, and other relevant programs, ensuring accuracy and timeliness.
• Manage application documents, such as transcripts, personal statements, and references, and ensure all materials meet the institution's criteria.
• Assist in organising and conducting admissions interviews where necessary.
• Maintain and update the admissions database and CRM systems, ensuring that all data is accurate, confidential, and compliant with GDPR regulations.
• Generate reports on admissions data to support strategic decision-making.
• Provide clear, accurate, and timely communications with applicants regarding the progress of their application.
• Support prospective students through the admissions process, providing guidance on requirements and procedures.
• Quality assurance checks are performed to ensure admissions staff adhere to customer service expectations and dress code by conducting spot checks.
• Assist Admissions and Widening participation Team Leaders with processing applications, and sending out offers and rejections.
• Collaborate with the marketing and student recruitment teams to ensure alignment with communication strategies.
• Organise and participate in open days, applicant visits, and other recruitment-related events.
• Ensure admissions processes meet institutional and regulatory standards, including those set by governing bodies and University partners.
• Monitor admissions policies and procedures to identify areas of improvement and ensure continuous compliance with quality standards.
• Work closely with faculty and academic departments to ensure proper evaluation of applications and alignment with course-specific entry requirements.
• Coordinate offers and ensure that applicants meet all academic and non-academic conditions.
• Prepare regular reports for senior management on admissions statistics, including the number of applications, offer acceptance rates, and other key metrics.
• Liaise with university partners and other external regulations alongside the Head of Admissions.
• Conduct onboarding and training for new staff members.
• Conduct interviews for new staff recruitment.
• Oversee inductions across all campuses.
• Travel between all campuses to conduct regular quality audits and ensure compliance with established standards.

• Essential Qualifications & Experience:
• Bachelors degree or equivalent.
• Postgraduate degree or equivalent (desirable).
• Experience in higher education admissions, student services, or a related field.
• Experience in leading/managing teams.
• Familiarity with UK higher education systems, UCAS processes and OfS regulations (desirable).
• Knowledge of student admissions platforms like SITS or UCAS (desirable).
• Experience with student recruitment events and outreach activities (desirable).

• Skills and Attributes:
• Excellent organisational and administrative skills.
• Strong written and verbal communication skills.
• Proficient in using databases, CRM systems, and office software (e.g., MS Office).
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Attention to detail and a commitment to delivering high-quality customer service.
• Knowledge of data protection regulations and GDPR compliance.

This role offers an exciting opportunity for an individual with strong organisational skills and a passion for higher education to play a key role in shaping the student admissions experience.

Job Types: Full-time, Permanent

Work Location: In person