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- Tasks: Help prospective students navigate admissions and provide top-notch customer service.
- Company: Join Fairfield School of Business, a leading provider of business and healthcare qualifications.
- Benefits: Enjoy a full-time role with opportunities for personal growth and development.
- Why this job: Be part of an inclusive environment that values education access for all.
- Qualifications: A Bachelor's degree and excellent customer service skills are essential.
- Other info: Must be available for occasional weekend and evening events.
The predicted salary is between 30000 - 42000 £ per year.
Fairfield School of Business (FSB), an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester and Luton. We provide industry-relevant qualifications in business and healthcare management, in partnership with leading UK universities. Our focus is to offer an open and inclusive learning and teaching environment for both students and staff. We are also committed to providing access to higher education to those who may not have formal qualifications, financial means or can commit to the schedule of a mainstream university.
We are currently seeking to appoint an Admissions Associate on a Full-time, permanent basis.
Responsibilities (Not limited to):
- Provide information, advice & guidance to prospective students.
- Provide excellent sales & customer service.
- Support applicants through the admissions & enrolment process.
- Respond to online, email, telephone and face-to-face applicant queries.
- Conduct academic interviews & invigilate exams.
- Conduct open days, campus tours & attend recruitment events/fairs.
- Support admissions & marketing team.
- Photocopy, scan & verify applicant documents.
- Support the Admissions Team with the daily administrative running of the extremely busy Admissions Office.
- Other duties will be assigned.
Requirements:
- Bachelors degree or equivalent.
- Excellent customer service skills.
- Ability to work under pressure, to meet targets and deadlines.
- Be available to attend regular open days on some weekends and evenings.
Job Types: Full-time, Permanent
Schedule: Monday to Friday, Weekend availability
Work Location: In person
Admissions and Widening Participation Representative Associate in Leicester employer: Fairfield School of Business
Contact Detail:
Fairfield School of Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Widening Participation Representative Associate in Leicester
✨Tip Number 1
Familiarise yourself with the specific qualifications and services offered by Fairfield School of Business. Understanding their unique selling points will help you effectively communicate with prospective students and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current employees or alumni from FSB to gain insights into the admissions process and the culture of the organisation. This can provide you with valuable information that you can use during interviews to show your genuine interest in the position.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios in admissions roles, such as handling difficult queries or providing guidance to students with diverse backgrounds. This will help you feel more confident and articulate during the interview.
✨Tip Number 4
Showcase your customer service skills by sharing specific examples from your past experiences where you successfully assisted clients or students. Highlighting these instances will demonstrate your ability to excel in a role that requires excellent interpersonal skills.
We think you need these skills to ace Admissions and Widening Participation Representative Associate in Leicester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Admissions and Widening Participation Representative Associate position. Tailor your application to highlight relevant experiences and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your qualifications, work experience, and customer service skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and deadlines.
Write a Strong Cover Letter: Your cover letter should express your passion for education and commitment to widening participation. Mention specific examples of how you've provided excellent customer service or supported students in previous roles.
Prepare for Interviews: If invited for an interview, prepare by thinking about common questions related to admissions processes and customer service scenarios. Be ready to discuss how you would handle various situations that may arise in the role.
How to prepare for a job interview at Fairfield School of Business
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Admissions and Widening Participation Representative Associate. Familiarise yourself with the specific tasks mentioned in the job description, such as providing guidance to prospective students and conducting academic interviews.
✨Showcase Your Customer Service Skills
Since excellent customer service is a key requirement for this role, prepare examples from your past experiences where you successfully assisted customers or clients. Highlight how you handled queries and provided support, especially in high-pressure situations.
✨Demonstrate Your Passion for Inclusivity
The role focuses on providing access to higher education for those who may face barriers. Be ready to discuss why inclusivity matters to you and how you can contribute to creating an open and supportive environment for all students.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so think of insightful questions to ask about the team, the work culture, and the challenges they face. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
