Night Porter
Fairfield House Hotel
Part Time
We are looking for a Night Porter to join our team at Fairfield House Hotel. This is a hands‑on role, ideal for someone who enjoys working in a varied and dynamic environment. You will be responsible for providing excellent customer service during the night shift, ensuring the smooth running of hotel operations, and maintaining high standards of service and safety for all guests. You will also be involved in general portering duties, including setting up function spaces for the following day's business.
At RAD Hotel Group, we pride ourselves on creating memorable experiences through exceptional hospitality, distinctive venues, and a commitment to excellence. Our award‑winning collection of hotels and venues across Scotland each have their own unique personality, but all share the same RAD values: quality, passion, and genuine care for our guests and people.
What You'll Be Doing:
- Providing bar service to guests during the night, ensuring a welcoming and friendly environment.
- Setting up function rooms for weddings, conferences and other events.
- Responding to guest requests, checking in late arrivals and ensuring all needs are met promptly and professionally.
- Ensuring the safety and security of the hotel and its guests throughout the night, including regular checks of public areas and rooms.
- Assisting with luggage and deliveries, and ensuring the hotel remains clean and organised.
- Completing required night audit duties, including balancing the financial records for the day.
- Reporting any maintenance issues or security concerns to the relevant departments.
What We're Looking For:
- Experience in a similar role, ideally within the hotel or hospitality industry.
- Strong customer service skills, with the ability to interact positively with guests.
- Ability to work independently and take initiative.
- Flexibility to work night shifts, weekends and holidays as required.
- Excellent attention to detail and a proactive approach to solving problems.
- A professional and friendly demeanour, with a strong work ethic.
- Must be over 18 years old.
- Driving licence and access to own vehicle preferred.
What We'll Offer You:
- 4-weekly tips
- Weekly pay
- Career progression opportunitiesli>
- Training and development
- Uniform provided
- Discount across all RAD Hotel Group venues, including dining, stays, leisure and more!
- Birthday Incentive
- Length of Service Incentives
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