General Manager

Site: Fairfield Halls – Croydon

Salary: Up to £55,000 per annum (DOE)

Hours: 40 per week

Contract Type: Permanent

The role: We are recruiting for a General Manager to join our team at Fairfield Halls. Fairfield Halls sits in the heart of Croydon, one of Greater London’s largest commercial districts. We operate the venue in partnership with Croydon Council, providing a diverse programme of cultural entertainment and business events. Renowned for its world-class acoustics, the venue also hosts national and international orchestras for rehearsals, recordings, and performances.

You will provide robust operational leadership to the venue team and be accountable for delivering pre-determined organisational strategy of the venue and manage operational budgets.

You will:

• Provide strong operational leadership to successfully deliver a varied programme of performances, community activities and events – working with producers, promoters, artists and local groups.
• Support the development of all non-entertainment related business initiatives such as conferences, exhibitions, meetings and hospitality led events.
• Maintain effective relationships with the Council, stakeholders, organisations and partners across the borough.
• Work closely with BH Live central teams.
• Promote the Fairfield Halls and BH Live brands, creating awareness and communicating to target markets including internal and external B2B and B2C markets.

To be successful you will need:

• Experience in operational management of a venue.
• Have worked within a senior management role at a similar size theatre or venue operation.
• Financial acumen to manage operating budgets.
• Leadership skills to manage and motivate a large diverse team.
• A clear understanding of health and safety practices within the workplace.

We offer:

• Onsite parking
• Training and development opportunities
• Health cash plan
• Employee Assistance Programme
• Company pension matched up to 6% contributions
• Colleague discount on food and drink
• Colleague recognition
• Corporate Gym Membership
• Birthday / Celebratory day off
• Loyalty Rewards

About BH Live: We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise. Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year. Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve. Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism. As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit. We’re BH Live, and we make things happen.

To apply: All applications are to be made via the BH Live Careers site – please refer to the full job description on the BH Live Careers site. The full job description for the role can be found on the BH Live Careers site. BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.