At a Glance
- Tasks: Own the London office experience and support the Regional GM with executive tasks.
- Company: Join Faire, a dynamic online wholesale marketplace empowering small businesses.
- Benefits: Enjoy a vibrant workplace, competitive salary, and opportunities for personal growth.
- Other info: Be part of a mission-driven team focused on supporting local entrepreneurs.
- Why this job: Make a real impact in a role that blends operations and community engagement.
- Qualifications: Strong organisational skills and experience in workplace management or executive support.
The predicted salary is between 50000 - 65000 £ per year.
About Faire
Faire is an online wholesale marketplace built on the belief that the future is local. Independent retailers worldwide generate more revenue than Walmart and Amazon combined, yet each remains small compared to these giants. Using tech, data, and machine learning, we connect entrepreneurs across the globe and help boutique owners discover the best products to sell in their stores. Our mission is to level the playing field so that small businesses can compete with big box and e‑commerce giants.
About The Role
The Workplace Experience Manager is the primary owner of the London office experience and provides dedicated executive support to Faire’s Regional GM for EMEA. The role is split roughly 75% workplace operations and 25% executive assistant support.
What You’ll Own
- Workplace Operations & Facilities (~75% of role)
- Own the daily operations of the London office – safe, clean, organized, and fully functional at all times.
- Act as the primary liaison to building management for facilities, maintenance, and escalations.
- Maintain office documentation, SOPs, and operational playbooks aligned with global standards.
- Triage and resolve workplace requests (Jira, Slack, email) promptly.
- Vendor Management & Budget
- Manage all workplace vendors (janitorial, catering, snacks, plant services, AV, etc.) and hold partners accountable to defined quality and service standards.
- Own the London workplace budget – track actuals vs. plan, manage POs, and make trade‑offs to maintain experience quality within cost targets.
- Partner with Procurement and global Workplace leadership on vendor strategy, efficiency, and spend governance.
- Community & Events
- Plan and execute quarterly signature events, customer visits, and the annual end‑of‑year celebration in London.
- Create inclusive, well‑executed experiences that strengthen employee connection and reflect Faire’s culture.
- Collaborate with the global Employee Experience & DEIB team on event objectives and themes; you own the execution.
- Executive Assistant Support (~25% of role)
- Manage a complex, cross‑timezone calendar for Faire’s Regional GM for EMEA – prioritising with judgment, not just logistics.
Workplace Experience Manager - UK employer: Faire
Faire is an exceptional employer that champions the spirit of local entrepreneurship, offering a vibrant work culture in the heart of London. As a Workplace Experience Manager, you will thrive in an environment that prioritises employee well-being and community engagement, with ample opportunities for professional growth and development. With a focus on inclusivity and collaboration, Faire not only supports your career aspirations but also fosters a sense of belonging through engaging events and a commitment to maintaining a dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Manager - UK
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At StudySmarter, we believe that showing genuine interest in the company can set you apart from other candidates. Tailor your responses to reflect how you align with their mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We recommend focusing on common questions related to workplace operations and community engagement, as these are key for the Workplace Experience Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Workplace Experience Manager - UK
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Workplace Experience Manager and how you connect with our mission at Faire.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience in workplace operations and executive support, and don’t forget to mention any specific skills that align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you a great fit for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Faire
✨Know the Company Inside Out
Before your interview, dive deep into Faire's mission and values. Understand how they support independent retailers and leverage technology. This knowledge will help you connect your experience with their goals, showing that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Workplace Experience Manager, you'll need to demonstrate your ability to manage operations effectively. Prepare examples of how you've successfully handled workplace operations or events in the past. Be ready to discuss your approach to maintaining a safe and organised environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding vendor management and budget handling. Think of specific scenarios where you had to make trade-offs or resolve conflicts, and explain your thought process clearly.
✨Highlight Your People Skills
This role involves a lot of interaction with various stakeholders. Be prepared to discuss how you've built relationships in previous roles, particularly in event planning or community engagement. Show that you can create inclusive experiences that reflect company culture.
