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- Tasks: Provide 1st line IT support and solve technical issues for a children's services charity.
- Company: Join a vibrant charity dedicated to making a difference in children's lives.
- Benefits: Enjoy remote work flexibility, growth opportunities, and a supportive team environment.
- Why this job: Make a real impact while developing your IT skills in a meaningful role.
- Qualifications: Strong problem-solving skills and attention to detail required.
- Other info: Full driving license needed; perfect for those passionate about tech and helping others.
The predicted salary is between 30000 - 42000 £ per year.
A children's services charity is seeking a 1st line Support professional to join their IT team. The ideal candidate will have strong problem-solving skills and attention to detail, providing effective technical support while maintaining IT security.
This role offers growth opportunities and a supportive work environment, along with remote working flexibility and the requirement of a full driving license. If you're passionate about making a difference, consider applying to be part of this vibrant community.
Remote 1st Line IT Support Technician in Portsmouth employer: Fair Ways
Contact Detail:
Fair Ways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote 1st Line IT Support Technician in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the charity on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills with real-life examples that highlight our attention to detail.
✨Tip Number 3
Don’t forget to research the charity’s mission and values! Showing genuine passion for their cause during the interview can set us apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Remote 1st Line IT Support Technician in Portsmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how your enthusiasm aligns with our mission of supporting children’s services.
Highlight Your Skills: Make sure to showcase your problem-solving skills and attention to detail in your application. We’re looking for someone who can provide effective technical support, so give us examples of how you've done this before!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the 1st Line IT Support Technician role. We love seeing candidates who take the time to connect their experience with what we need.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fair Ways
✨Know Your Tech Inside Out
Make sure you brush up on common IT support issues and solutions. Familiarise yourself with troubleshooting techniques and be ready to discuss how you've solved problems in the past. This will show your potential employer that you're not just tech-savvy but also proactive in finding solutions.
✨Show Your Passion for Helping Others
Since this role is with a children's services charity, it's crucial to convey your passion for making a difference. Share examples of how you've helped others in previous roles or volunteer experiences. This will resonate well with the charity's mission and demonstrate your commitment.
✨Highlight Attention to Detail
In IT support, attention to detail is key. Prepare to discuss specific instances where your meticulous nature has helped prevent issues or improve processes. This could be anything from documenting procedures to ensuring security protocols are followed.
✨Prepare for Remote Work Questions
Since this position offers remote working flexibility, be ready to discuss how you manage your time and stay productive while working from home. Share any tools or strategies you use to maintain communication and collaboration with your team, as this will show you're well-prepared for the remote aspect of the job.
