Fair Finance is seeking a Customer Complaints Advisor based in London with hybrid working. You will manage complaints, ensuring timely, fair handling in line with FCA principles and maintaining CRM records. You’ll liaise with various business units to resolve issues and provide monthly reporting to ExCo and the Board.
The role offers full-time permanent employment, with salary around £32,000 per year, training provided, and opportunities to influence customer outcomes across the organisation.
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FCA-Compliant Complaints Specialist employer: Fair Finance
Fair Finance is an exceptional employer that champions a supportive and inclusive work culture, offering hybrid working arrangements that promote work-life balance. Employees benefit from continuous learning opportunities within a skilled underwriting team, fostering professional growth while making a meaningful impact in the community through responsible lending practices.
