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For Companies At a Glance
- Tasks: Support customers with pre-sales, system sizing, and training for solar products.
- Company: Join Fáilte Solar, a leader in renewable energy solutions.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact in the renewable energy sector while working with innovative technology.
- Qualifications: Bachelor's degree in relevant field and 5 years of experience in PV solar industry.
- Other info: Dynamic role with excellent career growth and a chance to shape the future of energy.
The predicted salary is between 36000 - 60000 £ per year.
As a Pre Sales Service Manager UK you will be responsible for supporting Sigenergy C and I customers with pre‑sale, system sizing, trainings, and support sales personnel on the Sigenergy product portfolio. Your aim is to ensure that customers can make optimum use of the C and I products offered and are satisfied with the service.
You will also be responsible for organising training events for installers and wholesale partners:
- Planning and controlling of service activities
- Supporting installers and wholesalers with service enquiries by telephone and e‑mail, providing fast and uncomplicated assistance
- Carrying out on‑site support or assisting installers during initial commissioning
- Customer care: communicating directly with customers, identifying potential problems and solving them professionally
- Organising and leading training sessions for employees, customers and partners, both online and face‑to‑face, covering installation, maintenance, safety guidelines and technical aspects of storage systems and inverters
- Monitoring and reporting: analysing ongoing processes and preparing reports on what is happening in the service department
Qualifications
- Bachelor's degree in electrical engineering, Renewable Energy, or a related field; Master's degree preferred.
- Minimum of 5 years of experience in the PV solar & BESS industry, with a focus on solution design and project management.
- Strong technical knowledge of PV solar & ESS systems, including design, installation, and maintenance.
- Proven experience in customer care, service strategy development, and technical support.
- Excellent project management skills with a track record of successfully delivering complex projects.
- Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
- Ability to work independently and as part of a team in a fast‑paced, dynamic environment.
- Proficiency in relevant software tools (e.g., PVsyst, AutoCAD, MS Office).
- Fluency in English; knowledge of a European language or Chinese is a plus.
- Willingness to travel within the Ireland region as required.
- Full clean B‑Driving License required.
- Design software proficiency in any of the following: OpenSolar, Pylon, PVcase, PVsyst, EasyPV.
- Pre‑feasibility studies and system sizing based on product data sheets.
Key Pre‑Sales Activities
- Consultation & Needs Assessment: specialists work with the business to understand their energy profile, goals (e.g., peak shaving, backup power, renewable integration, energy trading), and specific operational constraints.
- System Design & Sizing: engineers design a bespoke BESS, determining the appropriate power and energy capacity (kWh/MWh) based on the analysis. This includes selecting components such as battery modules, inverters/power conversion systems (PCS), and the energy management system (EMS).
- Feasibility & ROI Modeling: detailed financial modeling is performed to project potential savings on electricity bills (e.g., via demand charge management), potential revenues from grid services, and overall project ROI, which often involves navigating incentive programs.
- Regulatory & Safety Review: ensuring the proposed system design adheres to local electrical codes and safety certifications, such as HSE & NFCC (2024) guidance, PAS 63100‑2024 and other relevant standards.
- Customization & Integration Planning: planning how the BESS will integrate seamlessly with existing infrastructure, such as solar PV systems, EV charging stations, or a microgrid setup, and determining whether an AC‑coupled or DC‑coupled configuration is most suitable.
Technical Pre-Sales (C and I) Manager UK employer: Fáilte Solar
Contact Detail:
Fáilte Solar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Pre-Sales (C and I) Manager UK
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews or networking chats. Talk about your experience with PV solar systems and how you've tackled challenges in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and gives you another chance to highlight why you're the perfect fit.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it helps us keep track of your application and makes sure it gets the attention it deserves.
We think you need these skills to ace Technical Pre-Sales (C and I) Manager UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Pre-Sales role. Highlight your experience in the PV solar and BESS industry, focusing on solution design and project management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how your background makes you a perfect fit for our team. Don’t forget to mention any relevant training or customer care experience.
Show Off Your Technical Skills: We love seeing technical expertise! Be sure to list your proficiency in software tools like PVsyst, AutoCAD, and any design software you know. This will help us understand how you can contribute to our projects right from the start.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Fáilte Solar
✨Know Your Stuff
Make sure you brush up on your technical knowledge of PV solar and BESS systems. Be ready to discuss system design, installation, and maintenance in detail. Familiarise yourself with the specific products and services offered by the company, as this will show your genuine interest and preparedness.
✨Showcase Your Experience
Prepare to share specific examples from your past roles that highlight your project management skills and customer care experience. Think about challenges you've faced and how you resolved them, especially in a fast-paced environment. This will demonstrate your ability to handle the responsibilities of the role.
✨Engage with Questions
Don’t just wait for questions to be thrown at you; come prepared with insightful questions about the company's approach to pre-sales and customer support. This shows that you're not only interested in the position but also in how you can contribute to their success.
✨Practice Your Presentation Skills
Since you'll be organising and leading training sessions, it’s crucial to demonstrate your communication skills during the interview. Consider doing a mock presentation on a relevant topic to showcase your ability to convey complex information clearly and effectively.
