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For Companies At a Glance
- Tasks: Support the sales team with quotes, proposals, and customer queries.
- Company: Join Fáilte Solar, a growing international business in the energy sector.
- Benefits: Competitive salary, supportive team environment, and growth opportunities.
- Why this job: Be the backbone of our sales team and make a real impact.
- Qualifications: 2-4 years in sales support and strong organisational skills.
- Other info: Fast-paced environment with exposure to strategic sales and key accounts.
The predicted salary is between 36000 - 60000 £ per year.
The Sales Support Executive will play a critical role in supporting the UK sales team by ensuring smooth sales operations, accurate documentation, timely coordination, and high-quality customer engagement. This role acts as a bridge between sales, operations, finance, and customers, enabling the sales team to focus on revenue generation while maintaining a professional and responsive sales process.
Key Responsibilities
- Support the sales team with quotations, proposals, and order processing
- Act as the first point of contact for sales-related customer queries
- Maintain accurate records of customer interactions and sales activities
- Assist in managing key accounts and follow-ups
Sales Operations & Coordination
- Coordinate with internal teams (logistics, finance, operations) to ensure timely order fulfilment
- Track order status and communicate updates to customers and sales managers
- Support contract administration, framework agreements, and pricing approvals
- Maintain and update CRM systems with accurate sales data
Reporting & Administration
- Prepare sales reports, forecasts, and performance summaries
- Track sales pipelines, conversion rates, and outstanding actions
- Support invoicing coordination and basic commercial documentation
- Ensure compliance with internal sales processes and documentation standards
Marketing & Business Support
- Support sales-led marketing activities such as events, product launches, customer presentations, and attending exhibitions
- Assist in preparing sales presentations and marketing materials
- Coordinate with marketing teams on leads and campaign follow-ups
Essential Skills & Experience
- 2-4 years of experience in sales support, sales operations, or commercial administration
- Strong organisational and time-management skills
- Excellent written and verbal communication skills
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools
- Ability to work in a fast-paced, target-driven environment
Desirable
- Experience supporting B2B sales teams
- Background in energy, technology, manufacturing, or industrial sectors
- Familiarity with order-to-cash processes
- Experience coordinating with cross-functional teams
Personal Attributes
- Detail-oriented and highly organised
- Proactive and solution-focused
- Strong stakeholder management skills
- Comfortable handling multiple priorities
- Customer-focused with a professional attitude
What We Offer
- Competitive salary based on experience
- Opportunity to work in a growing, international business
- Exposure to strategic sales and key accounts
- Supportive team environment with growth opportunities
Sales Support employer: Fáilte Solar
Contact Detail:
Fáilte Solar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sales process and think about how your skills can support their goals. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Sales Support Executive, you'll need to engage with customers and internal teams. Role-play common scenarios with friends or family to build confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and operations. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting sales teams and how you can contribute to our success at Fáilte Solar. Keep it engaging and professional.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Clear, concise, and friendly language goes a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fáilte Solar
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support Executive role. Familiarise yourself with the key responsibilities and how they relate to supporting the sales team. This will help you articulate how your skills and experience align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past. Highlight any tools or methods you use to stay organised, especially if they relate to CRM systems or sales operations.
✨Prepare for Customer Interaction Scenarios
As the first point of contact for customer queries, it’s crucial to demonstrate your communication skills. Think of a few scenarios where you successfully handled customer inquiries or resolved issues. Practice articulating these experiences clearly and confidently.
✨Research the Company and Industry
Take some time to learn about Fáilte Solar and the energy sector. Understanding their products, services, and market position will not only impress your interviewers but also help you ask insightful questions. This shows your genuine interest in the company and the role.
