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- Tasks: Provide essential admin support and coordinate clinical appointments in a professional environment.
- Company: Join a supportive organisation focused on client care and teamwork.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Why this job: Make a difference by supporting clients and enhancing their experience.
- Qualifications: Strong admin skills, excellent communication, and confidence with electronic systems.
- Other info: Onsite role in Holywood with a dynamic team atmosphere.
The predicted salary is between 24796 - 25989 £ per year.
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Salary: £24,796 - £25,989
Hours: Full-time, 35 hours per week (Monday-Friday, 9.00am-5.00pm)
Location: Belfast Road, Holywood
About the Role: We are currently seeking an organised and professional Administrator to join our client. You will provide efficient administrative support across the organisation, with a particular focus on supporting client-facing departments. This role involves booking clinical appointments using an electronic booking system and communicating with clients by phone and email, often in sensitive situations.
Please note this role is full time onsite office based.
Key Responsibilities:
- Provide day-to-day administrative support including correspondence, filing, scanning and record keeping
- Book and coordinate clinical appointments and manage electronic diaries
- Liaise with clients by telephone and email in a professional and sensitive manner
- Arrange meetings, prepare agendas, take minutes and organise rooms, equipment and catering
- Maintain accurate electronic and paper records in line with GDPR and data protection policies
- Support internal teams with ad hoc administrative tasks, projects, surveys and events
- Work collaboratively with colleagues and managers across multiple departments
- Provide flexible cover during periods of annual leave, sickness or increased service demand
MUST have valid CTC Clearance to be considered for this role.
Skills Required:
- Strong administrative and organisational skills
- Excellent communication skills with a professional and empathetic approach
- Confidence using electronic systems and managing confidential information
If you are interested and available for this position, please upload your CV to the link provided or contact Ray McPhillips at [emailprotected] or call on 02890242824.
To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.
Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
Administrator employer: Fáilte Ireland
Contact Detail:
Fáilte Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. We want to sound confident and articulate when discussing our skills and experiences, especially those related to administrative tasks.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of the interview. This shows that we’re engaged and keen to learn more about the role and the team dynamics.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a great way to express our appreciation and keep us fresh in the interviewer’s mind.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your administrative skills and any experience with electronic booking systems, as these are key for us. A personalised CV shows you’re genuinely interested in the position!
Showcase Communication Skills: Since this role involves liaising with clients, it’s important to showcase your excellent communication skills. Use examples from past experiences where you’ve handled sensitive situations professionally and empathetically.
Be Organised: Demonstrate your organisational skills in your application. Mention any experience you have with managing diaries, coordinating appointments, or maintaining records. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it keeps everything nice and organised on our end!
How to prepare for a job interview at Fáilte Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around administrative support and client communication. This will help you tailor your answers to show how you fit the role perfectly.
✨Practice Your Communication Skills
Since this role involves liaising with clients in sensitive situations, practice your communication skills. Consider role-playing common scenarios you might encounter, such as booking appointments or handling client queries. This will boost your confidence and ensure you come across as professional and empathetic during the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've demonstrated strong organisational skills in previous roles. Think about times when you managed multiple tasks or maintained accurate records. Highlighting these experiences will show that you can handle the demands of the Administrator position effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the electronic systems they use, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
