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- Tasks: Provide essential admin support in a dynamic healthcare environment.
- Company: Join the HSCNI team at Knockbracken Healthcare Park.
- Benefits: Earn £12.75 per hour with dedicated consultant support.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: 4 GCSEs including English and 1 year of admin experience required.
- Other info: Fast-paced role with opportunities for training and development.
The predicted salary is between 26500 - 27500 £ per year.
Location: Knockbracken Healthcare Park, Saintfield Road
Hours: Full-Time, 37.5 hours per week (Mon-Fri)
Pay Rate: £12.75 per hour
We are seeking a dedicated Admin Support Officer to join the HSCNI team. This is an excellent opportunity to play a vital role in providing high-quality administrative support in a healthcare environment, ensuring smooth clinic operations and delivering an exceptional patient experience.
Key Duties / Responsibilities
- Liaise with various staff/departments to deliver effective administrative support.
- Deal with a range of queries, maintaining a courteous and pleasant manner at all times.
- Use of various computer systems and software packages to ensure patient information is relevant and up to date, including data input and retrieval of information.
- Processing, recording and collating information for statistical purposes.
- Administering waiting lists, processing internal and external referrals.
- Scheduling appointments to ensure clinical capacity is utilised.
- Booking patient movement requests, interpreters and other patient related services.
- Maintenance of medical records filing systems.
- Typing duties - reports, letters and meeting minutes as required.
- Assist with the training of new administrative staff as and when required.
- Participate in staff meetings.
- Provide cover to other administrative staff during periods of leave.
- General office duties such as photocopying, scanning, sorting post and faxing.
- To participate in the Trust's Appraisal Process and participate in agreed training and development initiatives when identified.
- Any other tasks or projects within the remit of the band.
Requirements
Essential: 4 GCSEs at Grade A-C / 9-4, including English Language.
Experience: Minimum 1 year of relevant administrative experience.
What We’re Looking For
- Strong attention to detail and organisational skills.
- Excellent communication and interpersonal abilities.
- Ability to manage competing priorities in a fast-paced environment.
- Proficient in administrative systems and processes, with experience in healthcare settings being advantageous.
Why Join HSCNI?
- Competitive hourly rate of £12.75 per hour.
- Gain valuable experience in a professional healthcare environment.
- Dedicated consultant support.
If you are interested and available for this position, please upload your CV to the link or contact Stephanie Wilson at stephanie.wilson@stafflinerecruit.com.
To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted. Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16-£32 depending on clearance level.
Admin Support Officer employer: Fáilte Ireland
Contact Detail:
Fáilte Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for an Admin Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin support roles. Think about how your experience aligns with the key duties mentioned in the job description, like managing queries and maintaining records. Confidence is key!
✨Tip Number 3
Showcase your skills! If you have experience with specific software or systems used in healthcare, make sure to highlight that during interviews. It’s all about demonstrating how you can hit the ground running in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Admin Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Support Officer role. Highlight your relevant experience and skills that match the job description, especially your attention to detail and organisational abilities.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience in healthcare settings and how you can contribute to delivering an exceptional patient experience.
Show Off Your Communication Skills: Since this role involves liaising with various staff and dealing with queries, make sure to showcase your excellent communication skills in your application. Use clear and concise language to demonstrate your ability to manage competing priorities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Fáilte Ireland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Support Officer role. Familiarise yourself with the key duties and responsibilities listed in the job description. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role requires excellent communication and interpersonal abilities, prepare examples of how you've effectively communicated in previous positions. Think about times when you dealt with queries or liaised with different departments, and be ready to share those stories.
✨Demonstrate Attention to Detail
Attention to detail is crucial in administrative roles, especially in healthcare. Bring along examples of your work that highlight your organisational skills and accuracy, such as reports or data management tasks. Be prepared to discuss how you ensure information is up to date and relevant.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle competing priorities in a fast-paced environment. Think of specific situations from your past experience where you successfully managed multiple tasks and be ready to explain your thought process and outcomes.