Sales Associate, Part-Time -Birmingham

Sales Associate, Part-Time -Birmingham

Birmingham Part-Time 9.9 - 12.1 £ / hour (est.) No working from home possible
Faherty Brand

At a Glance

  • Tasks: Engage customers with storytelling and provide exceptional service in sustainable fashion.
  • Company: Join a family-run brand dedicated to quality and sustainability.
  • Benefits: Health benefits, 401(K) match, employee discounts, and incentives.
  • Other info: Diverse and inclusive workplace with opportunities for growth.
  • Why this job: Be part of a team that values positivity and innovation while making a real impact.
  • Qualifications: Strong communication skills and a passion for customer engagement.

The predicted salary is between 9.9 - 12.1 £ per hour.

Is this job for you? The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious. They will do what it takes to create a memorable impact on our customers through storytelling and authentic engagement. As a Sales Associate, you will be responsible for knowing our product inside and out and will be the expert in sustainable fashion, product knowledge, and personal style.

What you'll do:

  • Experience in a similar scope; hi-growth direct to consumer retail brands preferred.
  • Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms.
  • Adept with technology and apps.
  • Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms.
  • Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals.
  • Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Physical Requirements:

  • Available when we are open for business, including nights, weekends, and holidays.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

What you'll have:

  • You are a natural people person.
  • You have an insatiable desire to engage with others and nurture relationships.
  • You make mistakes (we all do!). You acknowledge your errors, learn from them, and move forward with your newfound wisdom.
  • You do not shy away from hard work.
  • You know how to be resourceful and are not afraid to get your hands dirty.
  • You think outside of the box and are always looking to add new tools to your toolbox.
  • You have an inquisitive mind.
  • You are comfortable asking the uncomfortable questions and are not satisfied with the status quo.
  • You spread good vibes.
  • You know how to cut loose (while still keeping it together) and embrace all our brand values.
  • You respond to problems with solutions.
  • You are a self-starter, you thrive in the grey space and will not stop until the work is done.
  • You deliver on promises.
  • You follow through with your commitments and show consistency between your words and actions.
  • You are open to feedback and always strive to learn and grow.
  • You see the value in radical candor and gain the trust and support of others by being direct and truthful.

Why us you ask!

  • Health benefits
  • 401(K) Plan with company match
  • Incentives Program
  • Commuter Options/Benefits
  • Generous employee discount

A bit about us: Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear. We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it. We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in. Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are. We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team: Always Innovate, Day One Mentality, All Together, Power of Positivity, Timeless. Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.

Sales Associate, Part-Time -Birmingham employer: Faherty Brand

Faherty is an exceptional employer that fosters a collaborative and inclusive work culture, where employees are encouraged to innovate and grow. With a strong focus on leadership development and community engagement, the Area Leader role offers unique opportunities for personal and professional advancement while contributing to a sustainable future. Located in the vibrant New York City area, employees enjoy competitive health benefits, a generous employee discount, and a supportive environment that values diversity and creativity.

Faherty Brand

Contact Details:

Faherty Brand Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Associate, Part-Time -Birmingham

Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Faherty Brand, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Sales Associate, Part-Time -Birmingham

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Sales Skills
Customer Service
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Faherty Brand that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Faherty Brand will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Faherty Brand and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at Faherty Brand

Mastering Brand Knowledge

As we're heading into a part-time retail role at Faherty Brand, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Faherty Brand!