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For Companies At a Glance
- Tasks: Manage service operations and coordinate engineers in a dynamic environment.
- Company: Regional fire protection company based in Chessington with a strong reputation.
- Benefits: Competitive salary, comprehensive benefits, and professional development opportunities.
- Why this job: Join a vital industry and make a difference in fire and security services.
- Qualifications: Strong organisational and communication skills with service administration experience.
- Other info: Exciting role with potential for career growth and skill enhancement.
The predicted salary is between 30000 - 42000 £ per year.
A regional fire protection company based in Chessington is seeking a Service Desk Administrator to manage service operations and coordinate engineers. The ideal candidate should possess strong organizational and communication skills and experience in service administration.
Responsibilities include:
- Scheduling
- Managing customer inquiries
- Supporting compliance documentation
The role offers competitive salary, comprehensive benefits, and opportunities for professional development.
Service Desk Coordinator – Fire & Security employer: Fafs Fire & Security
Contact Detail:
Fafs Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Coordinator – Fire & Security
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to service administration. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed schedules or handled customer inquiries in the past. This will demonstrate your fit for the Service Desk Coordinator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Desk Coordinator – Fire & Security
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and communication skills, as these are key for the Service Desk Coordinator role. We want to see how your experience aligns with managing service operations and coordinating engineers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Chessington. Share specific examples of your service administration experience and how you’ve handled customer inquiries in the past.
Showcase Your Compliance Knowledge: Since supporting compliance documentation is part of the job, don’t forget to mention any relevant experience you have in this area. We love candidates who understand the importance of compliance in fire protection!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fafs Fire & Security
✨Know Your Stuff
Make sure you understand the basics of fire protection and security systems. Brush up on relevant terminology and processes, as this will show your potential employer that you're serious about the role and can hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. Be ready to discuss how you prioritise tasks and handle multiple inquiries at once, as these skills are crucial for a Service Desk Coordinator.
✨Communication is Key
Practice articulating your thoughts clearly and concisely. Since you'll be managing customer inquiries, demonstrate your ability to communicate effectively, both verbally and in writing. Consider role-playing common scenarios with a friend to build confidence.
✨Be Ready for Compliance Questions
Familiarise yourself with compliance documentation related to fire and security services. Prepare to discuss how you would ensure adherence to regulations and standards, as this will highlight your attention to detail and commitment to quality service.
