Service Desk Coordinator – Fire & Security in London
Service Desk Coordinator – Fire & Security

Service Desk Coordinator – Fire & Security in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate service operations and manage customer service requests in fire security.
  • Company: Regional fire security company based in Chessington with a supportive work culture.
  • Benefits: Competitive salary, pension scheme, generous annual leave, and continuous improvement focus.
  • Why this job: Join a dedicated team and make a difference in fire safety services.
  • Qualifications: Experience in service administration, strong communication skills, and Microsoft Office proficiency.
  • Other info: Great opportunity for personal growth in a dynamic environment.

The predicted salary is between 36000 - 60000 £ per year.

A regional fire security company based in Chessington is looking for a Service Administrator. In this role, you will coordinate service operations and manage customer service requests.

Ideal candidates need:

  • Experience in service administration
  • Strong communication skills
  • Proficiency in Microsoft Office

The position includes a competitive salary, pension scheme, and generous annual leave, alongside a supportive work environment dedicated to continuous improvement.

Service Desk Coordinator – Fire & Security in London employer: Fafs Fire & Security

As a leading regional fire security company based in Chessington, we pride ourselves on being an excellent employer that values our employees' contributions and fosters a supportive work culture. With competitive salaries, a robust pension scheme, and generous annual leave, we are committed to your professional growth and well-being, ensuring you thrive in a dynamic environment dedicated to continuous improvement.
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Contact Detail:

Fafs Fire & Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Desk Coordinator – Fire & Security in London

Tip Number 1

Network like a pro! Reach out to your connections in the fire and security industry. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by researching the company. Understand their services and values, so you can show how you fit into their team and contribute to their mission.

Tip Number 3

Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.

We think you need these skills to ace Service Desk Coordinator – Fire & Security in London

Service Administration
Customer Service Management
Communication Skills
Proficiency in Microsoft Office
Coordination Skills
Attention to Detail
Problem-Solving Skills
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in service administration and showcases your strong communication skills. We want to see how your background aligns with the role of Service Desk Coordinator, so don’t hold back!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proficiency in Microsoft Office and any relevant experiences that demonstrate your ability to manage customer service requests effectively.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Fafs Fire & Security

Know Your Stuff

Make sure you brush up on your service administration knowledge. Familiarise yourself with common customer service scenarios and how to handle them effectively. This will show the interviewers that you’re ready to jump in and coordinate operations smoothly.

Show Off Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully managed customer requests in the past. This will help demonstrate your ability to connect with clients and colleagues alike.

Get Comfortable with Microsoft Office

Proficiency in Microsoft Office is a must, so make sure you're up to speed with the tools you'll be using daily. Consider doing a quick refresher on Excel for data management or PowerPoint for presentations. Being confident in these tools will give you an edge during the interview.

Emphasise Continuous Improvement

The company values a supportive work environment focused on continuous improvement. Be prepared to discuss how you’ve contributed to process enhancements in previous roles. This shows that you’re not just about maintaining the status quo but are eager to help the team grow.

Service Desk Coordinator – Fire & Security in London
Fafs Fire & Security
Location: London
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  • Service Desk Coordinator – Fire & Security in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    Fafs Fire & Security

    50-100
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