At a Glance
- Tasks: Lead a dynamic team to enhance public service delivery and drive innovation.
- Company: Largest indigenous digital company in Wales, focused on collaboration and technology.
- Benefits: Career-defining opportunity with support from a capable leadership team.
- Other info: Join a supportive environment that encourages growth and success.
- Why this job: Make a tangible difference in public service while leading a passionate team.
- Qualifications: Visionary leader with a passion for challenge and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Come and lead the largest indigenous wholly owned public service digital company in Wales. Have you really got what it takes to lead at pace for four Councils who are hungry to be at the forefront of data, digital and technological exploitation? You will inherit a mature platform, a capable leadership team and over 250 specialists. We have already unified disparate teams into “one SRS” with a shared purpose, while respecting the perspectives and needs of every partner and colleague.
The Shared Resource Service (SRS) is a unique and successful collaboration that provides technology services to the public sector across South Wales. Established in 2010, SRS has evolved into a dynamic and modern shared service, continually adapting to meet the changing needs and rising expectations of our communities and stakeholders. SRS partners include the County Councils of Blaenau Gwent, Monmouthshire, Newport and Torfaen, as well as other organisations.
The SRS Strategic Board has set a challenge to enhance service delivery, improve operational efficiency, improve customer experience and satisfaction, and continue to generate efficiencies which support our client group. Building on our impressive achievements to date, our new Chief Operating Officer will drive SRS’s culture and strategy to achieve this ambitious vision.
We want to hear from visionary leaders who thrive on challenge, innovation, and making a tangible difference to public service delivery. This is a career defining opportunity. It’s got everything you need - so are you good enough? A bit scared is ok, but your courage, energy and skill will be enough to overcome this. You will be surrounded by cheerleaders who want you to succeed and will help you.
Closing date: 21 January 2026.
Chief Operating Officer, Shared Resource Service in Usk employer: Faerfield Limited
Join a pioneering public service digital company in Wales, where you will lead a talented team of over 250 specialists dedicated to transforming technology services for local councils. Our collaborative culture fosters innovation and growth, providing ample opportunities for professional development while making a meaningful impact on community service delivery. With a strong focus on operational efficiency and customer satisfaction, this role offers the chance to drive significant change in a supportive environment that champions your success.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer, Shared Resource Service in Usk
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Faerfield Limited.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Faerfield Limited.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Chief Operating Officer, Shared Resource Service in Usk
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Faerfield Limited.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Faerfield Limited. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Faerfield Limited
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Faerfield Limited, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Faerfield Limited, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Faerfield Limited could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Faerfield Limited as they’re likely seeking a candidate who can enhance their workplace culture.
