Remote Customer Success Director – UK in London
Remote Customer Success Director – UK

Remote Customer Success Director – UK in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage strategic accounts and enhance customer satisfaction while driving revenue.
  • Company: Leading HR technology company with a focus on innovation.
  • Benefits: Competitive health programs and career development opportunities.
  • Why this job: Join a dynamic team and make a real impact in customer success.
  • Qualifications: 7-10 years of sales management experience and a Bachelor's degree.
  • Other info: Remote position offering flexibility and growth potential.

The predicted salary is between 36000 - 60000 £ per year.

A leading HR technology company is seeking a remote Customer Success Director located in the United Kingdom. The role involves managing strategic accounts, enhancing customer satisfaction, and driving revenue.

Successful candidates will have:

  • 7-10 years of experience in sales management
  • A Bachelor's degree

The company offers competitive benefits like health programs and career development opportunities, making this a great career move.

Remote Customer Success Director – UK in London employer: Fadv

As a leading HR technology company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our remote Customer Success Director role not only offers competitive benefits, including comprehensive health programmes, but also provides ample opportunities for career advancement in a supportive environment, making it an ideal choice for those seeking meaningful and rewarding employment in the UK.
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Contact Detail:

Fadv Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote Customer Success Director – UK in London

Tip Number 1

Network like a pro! Reach out to your connections in the HR tech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for those interviews! Research the company thoroughly, understand their products, and be ready to discuss how your experience aligns with their goals. We want you to shine when it comes to showcasing your skills!

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Success Director role. Plus, it’s the best way to ensure your application gets seen by the right people.

We think you need these skills to ace Remote Customer Success Director – UK in London

Account Management
Customer Satisfaction
Sales Management
Revenue Generation
Strategic Planning
Communication Skills
Problem-Solving Skills
Relationship Building
Analytical Skills
Team Leadership
Negotiation Skills
Project Management
Adaptability
Customer Relationship Management (CRM) Software

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in sales management and customer success. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how you can drive revenue for our strategic accounts. Keep it engaging and personal.

Showcase Relevant Experience: When filling out your application, focus on your 7-10 years of experience. Highlight specific examples where you've enhanced customer satisfaction or managed key accounts successfully. We love details!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Fadv

Know Your Customer Success Metrics

Familiarise yourself with key customer success metrics relevant to the role. Be ready to discuss how you've used these metrics in your previous roles to enhance customer satisfaction and drive revenue.

Showcase Your Strategic Account Management Skills

Prepare examples of how you've successfully managed strategic accounts in the past. Highlight specific strategies you implemented that led to increased customer loyalty and satisfaction.

Demonstrate Your Sales Management Experience

Since the role requires extensive sales management experience, be prepared to discuss your approach to leading sales teams. Share insights on how you've motivated your team to achieve targets and improve performance.

Ask Insightful Questions

Prepare thoughtful questions about the company's customer success initiatives and future goals. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.

Remote Customer Success Director – UK in London
Fadv
Location: London
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  • Remote Customer Success Director – UK in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    Fadv

    50-100
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