Senior Manager (Public Services) in London

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human‑centric AI. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector.

Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and have used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time.

As a Senior Manager within our Public Services team, you’ll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis.

You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies to products that we progress through a complete development lifecycle and deploy for users in Government.

What you’ll be doing:

• Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds.
• Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others.
• Developing and owning compelling proposals to grow our Public Sector portfolio.
• Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we’re responsible.
• Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs.
• Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed.
• Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors.
• Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact.

Who we’re looking for:

• You are an experienced Senior Manager with a strong background in managing complex, large‑scale transformation programs.
• You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry.
• You have experience navigating and understanding large technical programmes either for the Home Office or a similar high‑profile government department.
• You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges.
• You possess the technical nous to engage confidently with directors on engineering concepts and AI applications.
• You understand the commercial consulting delivery model, allowing you to focus immediately on delivering results.