At a Glance
- Tasks: Lead high-stakes accounts in National Security, driving growth through AI solutions.
- Company: Dynamic company focused on national security and innovative AI applications.
- Benefits: Unlimited annual leave, private healthcare, flexible working, and coaching support.
- Other info: Diverse and inclusive team culture with excellent career growth opportunities.
- Why this job: Make a real impact by transforming government operations with cutting-edge AI technology.
- Qualifications: Extensive National Security experience and strong business development skills required.
The predicted salary is between 43200 - 72000 £ per year.
As a Customer Director within our National Security and Safety business unit, you will be the primary commercial lead for a portfolio of high-stakes accounts, driving growth by enabling government partners to supercharge their operations through AI. You will act as a strategic architect, building deep networks of influence and trusted relationships with senior stakeholders to solve complex safety challenges. By bridging the gap between cutting-edge AI and mission-critical customer needs, you will achieve ambitious sales targets while overseeing cross-functional teams to ensure delivery excellence.
What you'll be doing:
- Developing strategy for the National Security sector to align account plans with broader business unit goals and the evolving safety needs of the UK.
- Driving revenue by acquiring new government partnerships and nurturing existing relationships to meet and exceed ambitious sales targets.
- Creating standout propositions by responding to RFPs and identifying strategic AI use cases that demonstrate long-term value to clients.
- Managing client relationships at the most senior levels, acting as the lead advisor for tier-one accounts and influencing the future shape of their work.
- Designing transformation programmes that blend sophisticated AI deployment with meaningful organisational change to support high-stakes decision-making.
- Overseeing commercial teams, including Senior Managers and Associates, to ensure project success and the professional development of your staff.
- Leading commercial negotiations and pricing proposals to ensure the successful onboarding and retention of critical national security accounts.
Who we're looking for:
- You have extensive National Security experience and a network to match, ideally combining a history in government with private sector AI build and delivery work.
- You possess a strong business development mindset and a proven track record of managing complex deal processes and achieving revenue targets.
- You are technical, and expert in AI, and can compellingly translate technical AI and data-oriented concepts into clear, actionable strategies for technical senior leaders.
- You are a proven leader of large, multidisciplinary teams that can command the respect of both technicians and delivery leads.
- You have the ability to think strategically about digital transformation, creating business plans that address the unique challenges of government departments.
- You demonstrate an entrepreneurial, proactive approach, with the agility to identify new opportunities and implement solutions across multiple high-stakes projects.
The Interview Process:
- Talent Team Screen (30 minutes)
- Introduction to the team (60 minutes)
- Case Study Interview (60 minutes)
- Culture and Leadership Interview (60 minutes)
Our Recruitment Ethos:
We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.
Some of our standout benefits:
- Unlimited Annual Leave Policy
- Private healthcare and dental
- Enhanced parental leave
- Family-Friendly Flexibility & Flexible working
- Sanctus Coaching
- Hybrid Working (2 days in our Old Street office, London)
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - Please know we are open to conversations about part-time roles or condensed hours.
Customer Director (National Security) in London employer: Faculty
At Faculty, we pride ourselves on being an exceptional employer, particularly for the Head of Banking role, where you will lead transformative AI initiatives in a dynamic banking landscape. Our culture fosters innovation and collaboration, offering unlimited annual leave, private healthcare, and family-friendly flexibility to ensure a healthy work-life balance. With a strong commitment to employee growth through mentorship and coaching, we empower our team to thrive in a supportive environment that values diverse perspectives and encourages meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Director (National Security) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the National Security sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building those relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for your interviews by diving deep into the company’s mission and values. Understand how they align with your experience in AI and National Security. When you can speak their language and show how you can contribute to their goals, you’ll stand out as a candidate who gets it.
✨Tip Number 3
Practice makes perfect! Run through mock interviews with friends or mentors, focusing on the key skills they’re looking for, like strategic thinking and relationship management. The more comfortable you are discussing your experience, the more confident you’ll feel during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. So, get your application in and let’s make some waves together!
We think you need these skills to ace Customer Director (National Security) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Director role. Highlight your experience in National Security and AI, and show how your skills align with our mission to drive growth through innovative solutions.
Showcase Your Network:Don’t forget to mention your connections within the government and private sectors. We’re looking for someone who can leverage their relationships to influence senior stakeholders and drive strategic partnerships.
Demonstrate Your Strategic Thinking:In your application, illustrate how you’ve developed strategies that align with business goals. Use specific examples of how you’ve tackled complex challenges in the past, especially in high-stakes environments.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our National Security team!
How to prepare for a job interview at Faculty
✨Know Your AI Inside Out
As a Customer Director, you'll need to demonstrate your expertise in AI and how it can solve complex safety challenges. Brush up on the latest AI trends and be ready to discuss specific use cases that could benefit government partners.
✨Build Your Network Beforehand
Since this role involves managing senior relationships, it's crucial to showcase your existing network within the National Security sector. Prepare examples of how you've leveraged these connections in past roles to drive growth and influence decision-making.
✨Prepare for Case Studies
Expect to tackle case studies during the interview process. Practice articulating your thought process clearly and concisely, especially when it comes to designing transformation programmes that blend AI with organisational change.
✨Show Your Leadership Style
You'll be overseeing cross-functional teams, so be prepared to discuss your leadership approach. Share examples of how you've successfully led multidisciplinary teams and fostered professional development while achieving ambitious sales targets.
