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For Companies At a Glance
- Tasks: Lead technical solution design and support sales with compelling proposals.
- Company: Faculty transforms performance through human-centric AI for over 300 global customers.
- Benefits: Join a diverse team, learn from experts, and tackle real-world challenges.
- Why this job: Be at the forefront of AI technology, influencing future product roadmaps and strategies.
- Qualifications: Experience in technical solution design and customer relationship management is essential.
- Other info: Opportunity to work with brilliant minds and develop trusted advisor status with clients.
The predicted salary is between 54000 - 84000 £ per year.
About Faculty
At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With a decade of experience, we provide over 300 global customers with software, bespoke AI consultancy, and Fellows from our award-winning Fellowship programme. Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you’ll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.
About Frontier
Frontier is Faculty’s AI as a service product - an AI-powered simulation technology which improves the speed, quality and execution of decisions across enterprise. Using a computational twin framework, it goes beyond business intelligence and data science to connect AI models and siloed data from across organisations, and enable decision intelligence on a new scale. In line with our conviction that AI should be human-led, Frontier enables the best combination of human and machine intelligence by making AI models interactive so business users can test future scenarios, understand impact, and make optimal decisions.
About the role
This is an influential and client-facing position at the intersection of sales and a new class of technology. It requires an individual who thrives on distilling clarity from abstract problems, is tenacious in the face of complexity, and wants to design large, holistic solutions to real-world problems with the support of exceptional technologists and delivery teams. As a Lead Solutions Engineer, your role will be to understand customer needs and how they map on to the feature set of our Frontier product. You will be responsible for discovering client needs, designing technical solutions which address these, and supporting the sales/delivery teams with compelling and well-scoped proposals. You’ll lead on communicating these solutions to the customer through presentations and demos, and will gather customer feedback to influence future proposals and product roadmaps. At a Lead level, we will look to you to feed into our wider technology strategy, designing solutions for scalability that go beyond specific point-problems.
What you’ll be doing
- Helping drive ARR in new logos by the effective demonstration of Frontier and the articulation of benefits to technical and non-technical customers
- Leading on technical solution design and scoping
- Owning the development and maintenance of a suite of product demos and solution templates
- Providing senior technical relationship management/customer success through delivery of PoVs and deployments
- Developing trusted advisor status with customers on how to get value out of their data and AI through Frontier
- Ensuring successful technical handover to Frontier Delivery/Enablement teams
- Maintaining senior technical relationships with customer and partner teams
What we will look for
- Expertise in understanding customer challenges, breaking them down into clear technical requirements and articulating bespoke solutions
- Experience delivering technical product demonstrations, bringing the capabilities to life through storytelling, and acting as the SME bridge between sales and the capabilities of the product
- Accustomed to leading technical discussions with senior and exec-level customers
- Expertise in technical solution scoping, sourcing input from across internal Product and Delivery teams as required
- Ability to design solutions for safety, scalability and speed to value
- Experienced in ensuring technical solution quality and providing technical support/success management
- Foundation as a data scientist, software engineer or solutions engineer with significant experience designing and deploying AI systems
- Engaging, crisp, presentation and demonstration style
- Life Sciences/CPG industry experience would be beneficial, but is not essential
What we can offer you:
The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet.
Lead Solutions Engineer employer: Faculty
Contact Detail:
Faculty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Solutions Engineer
✨Tip Number 1
Familiarise yourself with the Frontier product and its capabilities. Understanding how it connects AI models and data will help you articulate its benefits effectively during discussions with potential clients.
✨Tip Number 2
Brush up on your storytelling skills. As a Lead Solutions Engineer, you'll need to present complex technical solutions in a way that resonates with both technical and non-technical audiences, so practice making your presentations engaging and clear.
✨Tip Number 3
Network with professionals in the AI and tech industry. Building relationships with individuals who have experience in similar roles can provide insights into the challenges and expectations of the position, giving you an edge in interviews.
✨Tip Number 4
Stay updated on the latest trends in AI and data science. Being knowledgeable about current developments will not only enhance your discussions with clients but also demonstrate your commitment to the field and your ability to contribute to Faculty's technology strategy.
We think you need these skills to ace Lead Solutions Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Lead Solutions Engineer position. Tailor your application to highlight how your skills and experiences align with the specific needs outlined in the job description.
Craft a Compelling CV: Your CV should clearly showcase your expertise in technical solution design, customer relationship management, and AI systems. Use quantifiable achievements to demonstrate your impact in previous roles, especially in areas relevant to the role at Faculty.
Write a Tailored Cover Letter: In your cover letter, express your passion for AI and how it can transform organisational performance. Highlight specific experiences that demonstrate your ability to distil complex problems into clear solutions and your success in engaging with both technical and non-technical stakeholders.
Prepare for Technical Demonstrations: Since the role involves delivering technical product demonstrations, be prepared to discuss your approach to storytelling in presentations. Consider including examples of past demonstrations where you successfully communicated complex ideas to diverse audiences.
How to prepare for a job interview at Faculty
✨Understand the Product Inside Out
Before your interview, make sure you have a solid grasp of Frontier and its capabilities. Familiarise yourself with how it connects AI models and data, and be ready to discuss how these features can solve real-world problems for clients.
✨Showcase Your Problem-Solving Skills
Be prepared to demonstrate your ability to distill complex challenges into clear technical requirements. Use examples from your past experiences where you've successfully designed solutions that address customer needs.
✨Engage with Storytelling
When discussing your technical demonstrations, use storytelling to bring the product's capabilities to life. This will help you connect with both technical and non-technical stakeholders during the interview.
✨Prepare for Technical Discussions
Expect to lead technical discussions with senior-level interviewers. Brush up on your communication skills and be ready to articulate how you would manage relationships with customers and partners effectively.
