Faculty is seeking a Lead Service Designer to shape the strategic direction of service design across the business, aligning cross-functional teams to deliver innovative, scalable, and impactful solutions. You will guide large-scale user research and craft long-term strategies, empowering clients to conquer complex organisational challenges.
You will facilitate workshops with senior stakeholders, develop service blueprints and journey maps, and collaborate with government and public sector
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Lead AI-Driven Public Sector Service Designer employer: Faculty
At Faculty, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Banking AI Transformation, you will have the opportunity to lead transformative projects in a rapidly evolving sector while benefiting from our commitment to employee growth through continuous learning and development. Located in a vibrant area, our team enjoys a supportive environment that values diversity and encourages meaningful contributions to the financial services landscape.
