At a Glance
- Tasks: Lead a new maritime unit, driving growth and securing high-value partnerships.
- Company: Innovative defence technology firm focused on AI solutions for national security.
- Benefits: Unlimited annual leave, private healthcare, flexible working, and coaching support.
- Other info: Diverse team culture with opportunities for part-time hours and personal development.
- Why this job: Make a real impact in maritime defence while leading cutting-edge AI projects.
- Qualifications: Deep maritime expertise, commercial success, and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
About the role
As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain.
You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting‑edge AI and mission‑critical naval needs.
By blending deep domain expertise with commercial flair, you will secure high‑stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security.
What you’ll be doing
- Leading the identification and acquisition of high‑value maritime accounts to establish and scale a new sub‑business unit within our Defence portfolio.
- Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations.
- Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long‑term partnership opportunities.
- Developing innovative AI and data‑driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value.
- Overseeing the delivery of sophisticated technology projects, ensuring high‑quality outcomes and maintaining ultimate responsibility for client satisfaction.
- Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast‑paced, high‑growth environment.
- Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision‑making.
Who we’re looking for
- You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role.
- You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high‑growth tech setting.
- You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions.
- You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands‑on" to ensure the success of a new business area.
- You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon.
- You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high‑performance culture.
- The Interview Process
- Talent Team Screen (30 minutes)
- Introduction to Hiring Manager (60 minutes)
- Case Study Interview (60 minutes)
- Culture and Leadership Interview (60 minutes)
- Recruitment Ethos
We aim to grow the best team – not the most similar one.
We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth.
And we know from experience that diverse teams deliver better work, relevant to the world in which we live.
We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact.
We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.
Benefits
- Unlimited Annual Leave Policy
- Private healthcare and dental
- Enhanced parental leave
- Family‑Friendly Flexibility & Flexible working
- Sanctus Coaching
- Hybrid Working
- Additional Information
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don’t hesitate in applying as you might be right for this role, or other roles.
We are open to conversations about part‑time hours.
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Customer Director (Maritime) employer: Faculty AI
At Faculty, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With access to powerful computational resources and opportunities for professional growth through mentorship and teaching, our team thrives in a supportive environment that values intellectual curiosity. Located in the vibrant Old Street area, you will be part of a diverse team dedicated to transforming organisational performance through impactful AI solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Director (Maritime)
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Customer Director (Maritime) at Faculty AI!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Faculty AI or be willing to refer you for that Customer Director (Maritime) position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Faculty AI who’s on the lookout for their next Customer Director (Maritime) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Customer Director (Maritime) role at Faculty AI!
We think you need these skills to ace Customer Director (Maritime)
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Faculty AI. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Faculty AI
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Faculty AI. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
