At a Glance
- Tasks: Lead the growth of a maritime unit, securing partnerships and delivering innovative AI solutions.
- Company: Dynamic tech company focused on national security and maritime defence.
- Benefits: Unlimited annual leave, private healthcare, flexible working, and coaching support.
- Other info: Diverse and inclusive environment with opportunities for part-time hours.
- Why this job: Make a real impact in maritime defence while leading a passionate team.
- Qualifications: Deep maritime expertise, commercial success, and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
About the role
As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain.
You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting‑edge AI and mission‑critical naval needs.
By blending deep domain expertise with commercial flair, you will secure high‑stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security.
What you’ll be doing
- Leading the identification and acquisition of high‑value maritime accounts to establish and scale a new sub‑business unit within our Defence portfolio.
- Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations.
- Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long‑term partnership opportunities.
- Developing innovative AI and data‑driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value.
- Overseeing the delivery of sophisticated technology projects, ensuring high‑quality outcomes and maintaining ultimate responsibility for client satisfaction.
- Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast‑paced, high‑growth environment.
- Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision‑making.
Who we’re looking for
- You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role.
- You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high‑growth tech setting.
- You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions.
- You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands‑on" to ensure the success of a new business area.
- You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon.
- You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high‑performance culture.
- The Interview Process
- Talent Team Screen (30 minutes)
- Introduction to Hiring Manager (60 minutes)
- Case Study Interview (60 minutes)
- Culture and Leadership Interview (60 minutes)
- Recruitment Ethos
We aim to grow the best team – not the most similar one.
We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth.
And we know from experience that diverse teams deliver better work, relevant to the world in which we live.
We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact.
We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.
Benefits
- Unlimited Annual Leave Policy
- Private healthcare and dental
- Enhanced parental leave
- Family‑Friendly Flexibility & Flexible working
- Sanctus Coaching
- Hybrid Working
- Additional Information
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don’t hesitate in applying as you might be right for this role, or other roles.
We are open to conversations about part‑time hours.
#J-18808-Ljbffr
Customer Director (Maritime) employer: Faculty AI
At Faculty, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of AI. Our commitment to employee growth is evident through our unlimited annual leave policy, private healthcare, and family-friendly flexibility, ensuring that our team members can thrive both personally and professionally. Join us in London, where you'll have the opportunity to work alongside industry leaders, contribute to impactful projects, and be part of a diverse team dedicated to making a positive legacy through technology.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Director (Maritime)
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Faculty AI!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Customer Director (Maritime)
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Faculty AI, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Faculty AI
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Faculty AI’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
