At a Glance
- Tasks: Manage the lifecycle of refractory components in cremators and ensure timely project delivery.
- Company: Join a global leader in environmentally responsible cremation solutions.
- Benefits: Enjoy competitive salary, generous leave, and health support.
- Other info: Flexible working options and a commitment to sustainability.
- Why this job: Make a real impact in a stable, innovative engineering business.
- Qualifications: Experience in project coordination and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
About Facultatieve Technologies
Facultatieve Technologies is a global leader in cremation and incineration systems, delivering environmentally responsible and technically advanced solutions to customers worldwide. Guided by our mission - Leading with Integrity, Innovating with Purpose, Prioritising Sustainability - we design, manufacture and service high-performance systems trusted in over 20 countries. With more than 140 years of engineering heritage and a strong commitment to safety, quality and continuous improvement, we are proud to set the standard in our industry.
About the role
We are seeking a Refractory Projects Co-Ordinator to join our team at Moor Road, Leeds. The role centres on managing the full lifecycle of refractory components within a cremator, covering both planned and reactive works. You will be responsible for being the primary point of contact for clients and internal teams, ensuring accurate quotation and delivery of refractory work on time and to budget. This opportunity would suit a commercially aware, customer facing individual with an ability to be flexible, communicate and be an effective problem solver looking to join a stable, international engineering business with long-term growth plans.
What You'll Be Doing
- Customer Interaction
- Be the main contact for clients and intercompany departments regarding refractory enquiries and issues.
- Carry out customer site visits for scoping new work and customer relationship development.
- Conduct on-site or remote technical assessments of cremator refractory conditions to determine repair or reline requirements.
- Perform periodic on-site inspections of contractor work.
- Build and maintain strong customer relationships to drive satisfaction, retention, and repeat business.
- Order Management
- Process and own customer sales orders from purchase order through to invoicing.
- Prepare an accurate bill of materials to be issued for despatch.
- Ensure all required documentation (Procedures, RAMS, etc.) are submitted before work begins.
- Co-ordinate contractors, logistics, waste management and schedules.
- Work with service coordinators/team to optimise site disruption/downtime.
- Serve as the primary contact throughout project delivery, ensuring work is completed on schedule and meets customer and company expectations.
- Compliance, Health and Safety
- Ensure all activities comply with relevant health, safety, and environmental (HSE) regulations.
- Maintain adherence to company standards and industry-specific safety requirements.
- Promote safe working practices across all projects and contractor activities.
What We're Looking For
- Essential:
- Experience in operations, project coordination, or service-based roles.
- Proficiency in CRM/ERP systems (Oracle NetSuite preferable).
- Experience in working within an ISO 9001 accredited organisation.
- Strong computer skills, including Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- High attention to detail and commitment to quality.
- Desirable:
- Experience with refractory materials or cremator systems.
- Health & Safety certification (e.g., IOSH).
- Familiarity with engineering and manufacturing processes.
- Ability to interpret engineer drawings.
Working Pattern & Travel
Full time, 37.5 hours per week (Monday to Friday) with one day per week working from home.
Salary: £35,000-£40,000 per annum.
What We Offer
- 24 days' annual leave, increasing with length of service, plus bank holidays
- Festive December shutdown
- An additional paid day off for your birthday
- Competitive pension scheme with company contributions matched up to 5%
- Company sick pay
- Life assurance at 6x your annual salary
- Health Shield wellbeing support and health care cash plan
- Employee Assistance Programme (EAP) offering confidential advice and support
- Bi-annual access to an independent pensions advisor
- Electric vehicle salary sacrifice scheme
- Cycle to Work scheme
- Free on-site parking
- Dress Down Fridays
- The opportunity to work for a business with a strong commitment to sustainability and environmentally responsible practices
Inclusion & Diversity
Facultatieve Technologies is committed to building a diverse and inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds and believe that diverse perspectives strengthen our teams and support our continued success.
Refractory Projects Co-Ordinator in Leeds employer: Facultatieve Technologies
Facultatieve Technologies is an exceptional employer, offering a dynamic work environment in Leeds where innovation and sustainability are at the forefront of our mission. With a strong commitment to employee growth, we provide comprehensive benefits including generous annual leave, health support, and a competitive pension scheme, all while fostering a culture of inclusivity and respect. Join us to be part of a stable, international engineering business that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Refractory Projects Co-Ordinator in Leeds
✨Tip Number 1
Get to know the company inside out! Research Facultatieve Technologies, their projects, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Refractory Projects Co-Ordinator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to project coordination and customer interaction. Think of examples from your past experiences that highlight your skills and how they align with the job requirements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Facultatieve Technologies.
We think you need these skills to ace Refractory Projects Co-Ordinator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Refractory Projects Co-Ordinator role. Highlight any relevant project coordination or customer service experience, and don’t forget to mention your proficiency in CRM/ERP systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our mission of sustainability and innovation. Keep it concise but impactful!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us see how you can effectively engage with clients and internal teams.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Facultatieve Technologies
✨Know Your Refractory Stuff
Make sure you brush up on your knowledge of refractory materials and cremator systems. Being able to discuss specific types of materials and their applications will show that you're not just familiar with the role, but genuinely interested in it.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Think about examples where you've successfully managed client relationships or resolved issues, as these will be great talking points during the interview.
✨Demonstrate Your Problem-Solving Ability
Prepare to discuss scenarios where you've had to think on your feet or tackle unexpected challenges. Highlighting your ability to adapt and find solutions will resonate well with the interviewers, especially in a fast-paced environment.
✨Familiarise Yourself with Compliance Standards
Since health and safety compliance is crucial in this role, make sure you understand relevant regulations and standards. Being able to speak confidently about how you’ve adhered to safety protocols in past roles will set you apart from other candidates.
